USAA Software Developer reviews

3.9

75% would recommend to a friend

(200 total reviews)
avatar

Juan C. Andrade

100% approve of CEO

64% positive business outlook

Software Developer employees have rated USAA with 3.9 out of 5 stars, based on 200 company reviews on Glassdoor. This indicates that most Software Developer professionals have a good working experience there. USAA is rated in line with the average (within 1 standard deviation) by Software Developer professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

200 reviews
1.0
Jul 7, 2019

Downward Spiral

Recommend
CEO approval
Business Outlook

Pros

N/A - There are no real benefits here unless you want to live in San Antonio.

Cons

USAA paints a pretty picture but is no different from any competitors. USAA historical under pays and tries to sell the "bonus" as making a position competitive. The reality is the bonus continues to go down each year with no real improvement to base pay. The culture at USAA is largely favorite based. The people who are clueless or generally not skilled will still get ahead if they play up to a manager. The overall skill in my area was quite sad for what the project was actually doing. This is likely one of the factors behind such poor member experiences in USAA products. Open thinking and attempts to give improvements are shutdown more often than not. The simple fact of USAA's compliance issues are a telling tale of how the real state of USAA is.

5.0
Jun 21, 2019
Recommend
CEO approval
Business Outlook

Pros

USAA's values aren't just for members, they are for employees too! Work/life balance is great. Benefits are also top notch (8% 401k match, affordable healthcare, etc).

Cons

Opinions on matters can change from team to team. I suppose the same can be said of any large company.

1.0
May 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Time off, nearly impossible to get fired, lax deadlines.

Cons

Pay is lower than industry standard. Healthcare plan isn’t competitive. Performance bonus metrics are at mercy of board of directors and at a company level. This does not allow for an individual contributor an opportunity to influence their bonus. Organization lacks proper documentation and standards around non-revenue generating processes. Resistant to change. Lax enforcement of company values and policies. Poorly managed from the top down. Individual contributors regularly complain or are insubordinate to management and not disciplined. Poor execution of corporate decisions and communication.

Viewing 181 - 183 of 200 Reviews

Glassdoor has 8,367 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.