UScellular reviews

4.2

75% would recommend to a friend

(2,466 total reviews)
avatar

Laurent C. Therivel

74% approve of CEO

30% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,466 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jul 31, 2017

Sales leader

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits for employees. The place was a great place to work when Jack Rooney was President.

Cons

They talk about work/life balance but work you 70-80 hours/week, cancel your vacation time, change your sales quotas mid month to unrealistic expectations and expect you to go against the company values when working with customers.

3.0
Feb 9, 2017
Recommend
CEO approval
Business Outlook

Pros

The culture is phenomenal when modeled well by leadership. Opportunities to do meaningful work. Loved my colleagues.

Cons

Company is floundering. Misalignment among senior leaders is obvious and creates distractions and inefficiency for teams. Rigid processes and red tape abound. A lot of "be a good corporate soldier" talk to motivate team members. Commitment to employee development is diminishing. A lot of cuts in overhead in all forms. Downsizing is rampant. A lot of rumors that USC is getting ready to sell.

2.0
Aug 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Benefits and work/life balance. Hourly pay is competitive. 3 weeks of classroom training before stepping into a store. Hiring process was painless

Cons

Too much kool aid and too many barriers for accelerating career goals. Cold outbound calling, classic uniforms (suite and tie). It's a cellphone company... We sell technology not annuities

Viewing 73 - 75 of 2,466 Reviews

Glassdoor has 2,541 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.