UScellular reviews

The company micromanages you 24/7. They never mention the cold calling in the interviews or the training but are relentless with it once you're on the sales floor. You do multiple jobs as one person and no matter what you do it's never good enough. They don't realize as a consultant that not every interaction is a sales opportunity. Upper management has a poor understanding of what the sales floor is really like and they refuse to acknowledge it. They're focused way too much on "numbers" and not enough on treating employees or customers well to retain them. Zero work/life balance. And the god awful mandatory huddles (even on your days off) that should really be an email that are almost always a complete waste of time with about 15 minutes of useful information.

Dirt Poor systems, Lack of proprietary tools, ECSG is an AWFUL tool, 1-2 bars of LTE (.5mbps download) in our location AND no Wifi and nobody willing to resolve the issue.. Overpriced accessories are a very hard sell, frequent unobtainable sales numbers. Don't meet numbers? Go on a "PIP" once in a PIP can't transfer to any other position. Don't like your position? Too Bad.. Gotta wait 6mo.. And only then if you're meeting "expectations" It's a mid-sized regional wireless carrier with all the corporate horrors of a Nationwide carrier. I can't stress enough how bad and slow the systems are. Terribly inefficient. ECSG designed to turn every good sales person into a drone.