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      UScellular

      Engaged Employer

      UScellular reviews

      4.2

      75% would recommend to a friend

      (2,466 total reviews)
      avatar

      Laurent C. Therivel

      74% approve of CEO

      30% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.3

      Compensation and benefits

      4.1

      Work/Life balance

      3.9

      Senior management

      3.8

      Career opportunities

      UScellular has an employee rating of 4.2 out of 5 stars, based on 2,466 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Jul 2, 2015

      Top Heavy

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good pay at the retail sales level if you're in a good location. Very good job security if you hit your numbers.

      Cons

      Management will overlook nearly any kind of bad behavior if you're hitting your numbers. They've been in a race to be like everyone else for a while.

      2.0
      Jun 6, 2015

      Previously Great Company whose tenure is waning

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great when Jack Rooney instilled a Customer Driven Dynamic Organizational Culture it was an extremely creative place to work. Slipped when Jack retired, and now 5 years later, is a run-of-a-mill smaller company in a market dominated by large players (Verizon, AT&T, Sprint).

      Cons

      Lots of pressure at the director / manager levels to perform, with less and less resources.

      1.0
      Jun 2, 2015

      It ok

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay was descent and benefits were good. Liked the people I worked with on my team.

      Cons

      They always wanted to hold that you get paid so well over your head and you should be so lucky to work there. You had to basically suck up to all the management. If you questioned anything you would get a target on your back and you could expect to get fired soon. Never felt comfortable. Always felt that I was going to get fired everyday. Environment was very stressful. Unless you drank the Kool-Aid. If you have a mind of your own and opinions I would suggest keep them to your self if you work there. Taking calls got old quickly. They said they focused on customer service but really they are just being nosy with all the questions you have to ask the customers. You couldn't never go to the bathroom without them questioning you why you were gone so long. You are monitored all the time. If you want to to keep you sanity and be stress free find a different place to work.

      Viewing 79 - 81 of 2,466 Reviews
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      Glassdoor has 2,541 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.