UScellular reviews

4.2

75% would recommend to a friend

(2,467 total reviews)
avatar

Laurent C. Therivel

74% approve of CEO

29% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
1.0
May 18, 2018

Not a company for performed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary was the only thing which I felt was at par with industry

Cons

Very bad company especially if you are a hard worker and deliver results

2.0
May 15, 2018

Retail Wireless Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits and you get paid what you’re worth as a sales person

Cons

Management on all levels is terrible. The system responsible for customer interactions and orders is fragmented and inefficient. A lot of pressure is placed on frontline associates for responsiblities that are outside of any part of the job discription. Big emphasis on regular cold calls. An over all Deceitful approach to getting associates to make cold calls. And the customer base is the worst humanity has to offer.

1.0
Apr 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Nice hours and holidays off.

Cons

Getting yelled at by Customers, Managers, and the CEO. (especially when you work for a Agent location) Managers never do anything along with the CEO. All the legwork is put on the sales people. CEO gets flustered easily and throws temper tantrums instead of just fixing the issue at hand. However because they are the CEO no work will be done by them instead they will just complain and moan about it not being done and how we're terrible associates.

Viewing 133 - 135 of 2,467 Reviews

Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.