UScellular reviews

4.2

75% would recommend to a friend

(2,467 total reviews)
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Laurent C. Therivel

74% approve of CEO

29% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Mar 2, 2018

Run

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-pay -benefits -bonuses -location -mail room

Cons

-hours - work life balance -management -downsizing -every man for their self mentality

3.0
Feb 25, 2018

many lay-offs

Recommend
CEO approval
Business Outlook

Pros

good benefit package, interesting work

Cons

many rounds of lay-offs during the last couple of years

1.0
Feb 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Offered decent pay for the coaching role. Insurance benefits and retirement benefits are competitive. Tuition reimbursement is offered. Free cell phone service was provided.

Cons

Senior leadership in the Waukesha call center would push to make changes in culture and performance but would not allow accountability to be held around performance or negativity. Managers and the director offered few ideas for actual change and appeared to be more concerned with the happiness of customer facing associates than with actual results. Coaches are held accountable for the performance of their teams but offered little support to enact real change.

Viewing 136 - 138 of 2,467 Reviews

Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.