UW Credit Union reviews

3.7

82% would recommend to a friend

(182 total reviews)
avatar

Paul J. Kundert

91% approve of CEO

73% positive business outlook

UW Credit Union has an employee rating of 3.7 out of 5 stars, based on 182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UW Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

182 reviews
1.0
Jan 9, 2018

Some Managers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Tellers are really friendly, the system and regulations are pretty easy to learn, basically in the first month of doing transactions.

Cons

They measure you work in a profile, how many transactions, mistakes, if you said something the manager that he/she did not like. They fire you if you had 2 or 3 mistakes, it does not matter if you are a good employee and treat costumers with excellency... They hire really quick.

2.0
Mar 2, 2017

Lack of Trust

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are OK went down hill two years ago and health insurance is really expensive. The co-workers are generally the best part of the company who are not in management.

Cons

They are number based, they say they care about employees but that is just lip service. You will be overworked, stressed out and under paid. Management has no clue what you do on a daily basis nor what it takes to get that job done. Bring Band-Aids, you will be stabbed in the back multiple times and the HR department DOES NOT HAVE YOUR BACK. The communication is most all done by email, very little engagement face to face unless you have done something wrong. They are top heavy in management and generally is led by Men a good old boys club. Little to no home/work life balance and the HR department has done things in promotions that are clearly against the labor laws but everyone is afraid to step up. They lead people by fear.

3.0
Oct 5, 2016

Good and Bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The branch manager I worked with was wonderful, as were many others in the surrounding area. They really do have some great, great people and mentors there.

Cons

Some of the upper managers/leadership (starting at the Director level) are pretty awful. They're too far removed from the branch operations to make informed decisions, but do anyway with limited input from the branches. When I was there, I didn't feel the "scorecard" was a fair way to evaluate performance. It's a piece, but very little consideration could be given to employees who focused on the relationship building and trust versus making the sale...and isn't that what is supposed to make us "different" from some of our competitors. There is a HUGE disconnect between the Madison market and the campus branches & Milwaukee market.

Viewing 16 - 18 of 182 Reviews

Glassdoor has 195 UW Credit Union reviews submitted anonymously by UW Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if UW Credit Union is right for you.