Ultragenyx reviews

3.4

45% would recommend to a friend

(245 total reviews)
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Emil Kakkis

67% approve of CEO

44% positive business outlook

Ultragenyx has an employee rating of 3.4 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ultragenyx employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

245 reviews
2.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, good benefits package and pay for the market rate. Remote perks and hybrid options for some.

Cons

Too much Job instability and low options for development. Especially if you're below director level. High work load due to constant lay offs and price cuts and bad work life balance since they expect you to work and respond to them even during off hours. Most lower level people are doing like three roles in one while we are still a very top heavy company with way too many VPs and above. Money is managed bad, they lay off hundreds but then the higher ups can still travel to lavish places for meetings. Thousands of dollars down the drain for dumb things but I would rather have more job stability since everyday in this company is just like "Is today the day I get cut?" No notice given for these things and management will flat out lie to your face saying you are safe then lay you off the next day. The culture and leadership used to be better but sadly it has only gone downhill.

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Ultragenyx Response
1mo
Thank you for sharing your feedback. We recognize that periods of change can be challenging, and we take concerns about workload, transparency, and support seriously. If you’d like to discuss your experience further, our Employee Relations team can be reached at EmployeeRelations@ultragenyx.com.
1.0
Apr 12, 2026

High expectations, low support

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Purpose-driven work - Good people across teams

Cons

- Chronic understaffing relative to workload - Leadership not aligned or receptive to input - Constant rework due to unclear direction, inconsistent hiring and promotion practices - Burnout is the norm, not the exception

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Ultragenyx Response
1mo
We appreciate you taking the time to share a review. We agree that the Ultragenyx team is made up of good people focused on our purpose. Thank you for your feedback. Support for our employees is of the utmost importance. If you would like to discuss further, feel free to reach out to our Employee Relations team at EmployeeRelations@ultragenyx.com. We wish you well in your future endeavors.
1.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The company does make a genuine effort to provide strong employee benefits, particularly in terms of health insurance, PTO, and flexibility to work from home or take care of an appointment early morning or late afternoon without using 2 hours of sick time. The various policies are competitive and, in some cases, better than those at comparable organizations.

Cons

1. There is a clear and persistent lack of communication from upper management to the scientists. At the start of most weeks—or even entire months—you have little to no visibility into what tasks are coming, when they are due, or how they fit into broader strategic goals. Expectations often only become clear at the moment work is due, turning deliverables into last-minute surprises rather than planned efforts. 2. Some managers may show little interest in building relationships with their direct reports or supporting their professional development. Spending most of the week working remotely and appearing briefly for 1-on-1 meetings is treated as sufficient, but it rarely reflects meaningful engagement. In some cases, managers approve documents without thorough review or attend meetings while visibly distracted, unable to give their full attention. A particularly telling example of this disconnect is when managers ask team members what they are working on—despite having assigned no work or communicated any upcoming priorities. This results in a performative cycle where employees claim to be progressing on long-standing tasks, and those claims go unquestioned or even praised. 3. Accountability is a constant point of discussion, yet it is rarely demonstrated in practice. If you need to accomplish even a basic task, expect to contact 5—sometimes 10—different people, each of whom redirects you elsewhere. Simple requests, like activating a routine service/system/training or minor work to finalize time-pressed documents, can take weeks because responsibility is continuously passed along rather than owned. 4. High turnover rate only amplifies this issue. It creates an environment where accountability becomes more performative than real,particularly when former employees are blamed for ongoing problems. Those who leave are often described internally as difficult or incompetent, regardless of their actual contributions. However, conversations with former employees quickly reveal that this narrative is misleading. It often serves as a way for current staff to position themselves more favorably, reinforcing the idea that staying is synonymous with competence—rather than addressing underlying organizational issues. 5.It often feels as though entire departments could disappear without significantly affecting operations, as reliance on external CROs and CDMOs continues to sustain output—regardless of quality. 6.There is little incentive to pursue meaningful research; instead, appearing busy is often more valued than producing impactful work. This issue has become more apparent given the company’s limited pipeline of projects advancing toward clinical stages, painfully highlighted in the recent public presentation at JPM Health Conference. The gap between early-stage and late-stage programs, compounded by cuts to translational research, raises concerns about long-term sustainability. 7. There is an overabundance of director-level roles, which dilutes accountability and creates opportunities for inefficiency. This structure is problematic on its own, but even more so when it allows individuals to contribute minimally while maintaining senior titles.

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Ultragenyx Response
3mo
We thank you for being a part of our team and for providing such a thorough review. We care deeply about strong management and are committed to serving those with rare disease – which means we are also deeply committed to strong and efficient science so we can help as many people as we can. If you are open to discussing these issues furthers, please do reach out to our Employee Relations team at EmployeeRelations@ultragenyx.com so we can discuss your particular situation, department, and avenues to improvement. In addition to competitive benefits, we also want our employees to feel supported by leadership. Thank you again for your work on the team!
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Glassdoor has 328 Ultragenyx reviews submitted anonymously by Ultragenyx employees. Read employee reviews and ratings on Glassdoor to decide if Ultragenyx is right for you.