Uncommon Goods reviews

3.7

66% would recommend to a friend

(188 total reviews)

David Bolotsky

80% approve of CEO

38% positive business outlook

Uncommon Goods has an employee rating of 3.7 out of 5 stars, based on 188 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uncommon Goods employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

188 reviews
4.0
Dec 28, 2020
Recommend
CEO approval
Business Outlook

Pros

friendly atmosphere, progressive and socially-conscious company, interesting work, encouraging management

Cons

hours at beginning of season were more like part-time (two or three days a week) though they increased to full-time shortly thereafter.

avatar
Uncommon Goods Response
5y
We really appreciate your feedback on your time with us. It makes us happy to know that you enjoyed the atmosphere and our management. We understand that at times we don't have the need for full time schedules for every team member, and we appreciate your being ready and willing to work more. Thanks for taking the time to share your thoughts. This feedback helps us continue to ensure future team members also have a positive experience.
4.0
Nov 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. I was a seasonal worker so they cut you right before Christmas. Hours are part time when you first start and 6 hour shift but when the holiday season ramp up, you get full time hours and can sign up for over time shifts. I worked from October 2018 to December 2018 and was a Chat representative so I only chatted with customers and did emails which is WAYYYY easier than being on the phones with them all day. I applied for them again this year but I did not pass the assessment which sucks and they are strict with that. This time around is great because the position is Work from home and its like $22/hour.

Cons

Only worked for two months Had to come in to work physically the location is way out in Sunset park, not a lot of transportation over there except for the R train

avatar
Uncommon Goods Response
5y
Thank you for submitting your feedback on your time with Uncommon Goods from 2018. We thank you for the contributions you provided and are grateful to hear from you again. As you noted, our Customer Service Team is currently working remotely due to the COVID-19 pandemic. Unfortunately, we are a seasonally based business model and cannot accommodate more shifts or longer duration as our demand isn’t quite the same as it is during the holiday season. However, we do hope to reach that point someday. As for perks and benefits for the seasonal team, I would love to hear your thoughts on some suggestions you may have as to what can be offered. We currently have a reward & recognition program for our top performers, attendance bonuses, and an end of season job fair to help our seasonal team find longer-term positions and opportunities. We also provide our team members a discount on all UG products. Please do email hr@uncommongoods.com if you have more suggestions on these thoughts and how we can better improve the experience.
4.0
Nov 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Plenty of hours Healthy work environment

Cons

Getting help from superiors is sometimes difficult

avatar
Uncommon Goods Response
6y
Thank you so much for your contributions as a Customer Service Representative at UncommonGoods and for sharing your feedback. We use this feedback to improve our team member experience and appreciate your experience regarding getting help from supervisors. This is something we will look into to ensure our team members continue to be supported on an ongoing basis.
Viewing 136 - 138 of 188 Reviews

Glassdoor has 268 Uncommon Goods reviews submitted anonymously by Uncommon Goods employees. Read employee reviews and ratings on Glassdoor to decide if Uncommon Goods is right for you.