UniFirst reviews

3.6

62% would recommend to a friend

(726 total reviews)
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Steven S. Sintros

70% approve of CEO

54% positive business outlook

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726 reviews

Reviews about "Compensation"

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2.0
May 19, 2017

Route Sales Rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, paid holidays, decent 401k

Cons

Work life balance is terrible, long hours, treatment from management is very hit or miss.

1.0
May 17, 2017

HORRIBLE PLACE TO WORK

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Only pro I can think of is not having to be in an office all day and free lunch we occasionally received

Cons

When you interview they tell you that you will make $60,000 a year. After you go through the interview process and sign your offer they tell you that your ramp up commission bonuses are INCLUDED in the salary. They told us you will receive a bonus after the first ramp up and you bust your butt to get the bonus and then they claim the first one was only a qualifier. That's right, if you do not hit your FIRST bonus you are not eligible for a bonus the rest of the year. Commission is a JOKE. It's less than 2% and they always find reasons to not pay you the full commission promised. Orders take too long to key and when you do get the orders in and are delivered, SOMETHING IS ALWAYS MESSED UP and they want to take it out of your personal check to fix their issues. They tell you they give you mileage pay and gas but we only got paid for 290 miles while driving close to 600+ a week. This 'reimbursement' is paid through your weekly check so the taxes taken out leave you with nothing. When I started there were no reps. Everyone quit and didn't realize this UNTIL the first day on the job. They require 5 weeks of training that they spend tons of money on. Spending that much money on training is pointless when the turnover rate is as high as it is at this place. Maybe if they took some of the training money and put it towards the employees who are actually making the business money, more would stay. You can't expect employees to destroy their vehicles and pay out of pocket to run someone else's business. Also, the weekly activities and goals they want is IMPOSSIBLE to reach. They want MINIMUM of 16 cold calls a day. If you were a smart business owner the amount of activities you drag your employees to do mean nothing if the person selling isn't building relationships with the customers they're interacting with. You can't build relationships hitting up 16-20 places A DAY! On top of that, if you do not sell anything for the week you get chewed out and talked down to like a dog. Nothing you do for this company is good enough. It's sad that the management of this company has to MAKE their employees leave good reviews just so it makes them look good. Every good review on here are from employees who hated this place but were bribed by management to be posted! Terrible place to work and I highly recommend to look the other way. Working at a grocery store is better than working at this place

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UniFirst Response
9y
Thank you for your feedback. Moving forward, we hope you’ve found a much better fit for yourself – one that meets each and every one of your expectations.
2.0
May 13, 2017
Recommend
CEO approval
Business Outlook

Pros

The environment is old school and the guys are awesome...they really could/should make a TV show about route guys. It'd make tons of money. Management has good intentions but there's only so much they can do to help. It's your route, little buddy. You can make good money ($1200-1500/wk) IF you get a good route...but be prepared to work long hours. (4:30AM-6PM was common for route guys). Here's how it works...if you are lucky enough to get a "good" route...you may be getting off by noon everyday and make twice what another guy makes who's out there for 12 hrs a day...that's just the nature of the route business. You will become immune to all types of nasty sights/smells and receive a first class education in street smarts. Bottom line...if you can avoid doing this, you should. Although if you have some sort of sick masochistic personality you'll probably get a kick out of just how bizare it all is.

Cons

Make no mistake, this job is not for the faint of heart. I worked in the moving business for 5 years before working at Unifirst and it was a cakewalk compared to running a route everyday. While there is certainly something uniquely manly and exhilerating about having such an extreme job, I didn't like being so tired in the mornings before and evenings after work that I would fall asleep driving. If you don't plan on doing this long term, then it's difficult to justify putting yourself through all that. Trucks with no AC, exposure to chemicals, risk of permanent back, knee, shoulder, elbow and wrist injuries. No joke! Do not take what I am saying for granted! This is a dangerous job. Your customers are at best an odd bunch...at worst they are the dregs of society. Some of my customers I wouldn't want to meet in a dark alley...no less see on a weekly basis. If you're looking for a job and are considering doing this because you feel like you need something quick...I would advise you to remain patient and seriously consider your other options...you don't have to do this to yourself.

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UniFirst Response
9y
As a Route Sales Representative, you have the rewarding opportunity to meet, service, and build relationships with a wide array of customers from all types of industries. You must be comfortable meeting and interacting with people from all walks of life. Building relationships with your customers can help lead to greater earning and up-selling potential as well. Making a great income from your route is very possible and we provide the training and tools necessary to achieve this, it just takes effort. UniFirst provides any protective equipment necessary, to service special accounts. Route Sales Representatives are also required to inspect their trucks each morning, and note any deficiencies with their trucks on their Vehicle Inspection log, so they can be addressed. We highly stress workplace safety. Every year, Route Sales Representatives need to be re-certified in Defensive Driving, as well as Workplace Safety. A Route Sales Representative position is not for everyone, but for those who enjoy physical labor, like freedom in their workday, and the opportunity to control their own destiny, it may be a career to consider.
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