Is UniFirst a good company to work for?

UniFirst has an overall rating of 3.6 out of 5, based on over 2,591 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at UniFirst to a friend and 54% have a positive outlook for the business. The best reviews about UniFirst have been left by employees working as General Manager , Branch Manager and Office Administrator .

Does UniFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UniFirst. This rating has been stable over the past 12 months.

How satisfied are employees working at UniFirst?

62% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniFirst 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (465) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (52) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"They really work to support you to be successful and provide you with great training and information." ((in 195 reviews)); "Very family orientated and good benefits." ((in 159 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 135 reviews)); "The people are great and very helpful in terms of training." ((in 125 reviews)); "Great Culture and very supportive" ((in 88 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 146 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 92 reviews)); "Managers don’t hold drivers account for stinking at their jobs AKA not taking customers the right stuff or not taking them enough." ((in 46 reviews)); "Upper management does not care about sales reps." ((in 36 reviews)); "Hard on the body, not enough staff,unorganized management very long hours." ((in 32 reviews))

What are employees saying about UniFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UniFirst layoffs and their outlook for job security at UniFirst in 2026.

What are the top reviewed UniFirst locations?

Wilmington , Atlanta , Louisville , Houston , San Antonio , Boston , Nashua , Indianapolis , Pittsburgh , New Kensington , Nashville , Birmingham , Tampa , Cleveland , Charlotte , Austin , Pontiac , Los Angeles , Memphis , Fort Wayne , Denver , Owensboro , Chattanooga , Salt Lake City , Richmond , Oklahoma City , Dallas , Stratford , New York , Fort Worth

UniFirst reviews

3.6

62% would recommend to a friend

(727 total reviews)

Steven S. Sintros

70% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (727 reviews)

Ratings by demographic groups

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Reviews by job title

727 reviews

Reviews about "Compensation"

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5.0

Apr 20, 2016

Route Sales Representative

Route sales representative

Recommend

CEO approval

Business Outlook

Pros

Solid benefits, fair compensation. I get to work on my own most of the time. Management cares about my success.

Cons

Some long days, especially if a truck breaks down. But usually long days equal increased pay.

5.0

Apr 11, 2016

Great Company! Awesome coworkers

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Unfirst has good base pay plus commission and awesome training! There is tons of potential for growth and inside promotion and management lays out the steps for you. I love my sales team members and our Route Service guys are the best.

Cons

It is an early morning industry and you need to be willing to give 100% and work a full work week.

1.0

Apr 2, 2016

Outside sales rep

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

The base pay is probably the only good thing. Also, the lunches provided to you occasionally. Take them up on their lunches.

Cons

At my particular branch, it was a very hostile environment. People were getting fired left and right as well as sales reps leaving on their own. Not a good environment to start off ones career. The data base you are handed will most likely be way out to date: in my instance, 5 years outdated. This is your source of leads. Makes it very difficult to set up appointments and get in front of the decision maker. They make it very difficult for you to figure out your commission. Even when you ask how to "calculate" it you'll still be left clueless.

UniFirst Response

10y

Thank you for your review. It always saddens us to lose a Team Partner. We look at the database as a tool for our Salespeople to keep all of the information they learn about their Prospects in one convenient place. We do have our Marketing Research & Development Department scrub the database for accurate basic Account Information. However, it is our Salespeople’s responsibility to Prospect and figure out who they need to work with at a particular business to win the Sale. In, what we would call, “Hunter Sales”, Prospecting is one of the most important activities a Salesperson does, as getting to the right person is half of the battle.

Viewing 598 - 600 of 727 Reviews

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UniFirst

UniFirst reviews

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Route Sales Representative

Great Company! Awesome coworkers

Outside sales rep

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