Is UniFirst a good company to work for?

UniFirst has an overall rating of 3.6 out of 5, based on over 2,590 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at UniFirst to a friend and 55% have a positive outlook for the business. The best reviews about UniFirst have been left by employees working as General Manager , Branch Manager and Office Administrator .

Does UniFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UniFirst. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at UniFirst?

62% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniFirst 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (465) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (51) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"Great training...if you are looking for a true pound the pavement type of job and earning your battle scars." ((in 204 reviews)); "Good benefits and 401k." ((in 165 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 139 reviews)); "The people are great and very helpful in terms of training." ((in 127 reviews)); "Great Culture and very supportive" ((in 89 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 141 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 92 reviews)); "Managers don’t hold drivers account for stinking at their jobs AKA not taking customers the right stuff or not taking them enough." ((in 46 reviews)); "Upper management does not care about sales reps." ((in 38 reviews)); "Hard on the body, not enough staff,unorganized management very long hours." ((in 31 reviews))

What are employees saying about UniFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UniFirst layoffs and their outlook for job security at UniFirst in 2026.

What are the top reviewed UniFirst locations?

Wilmington , Atlanta , Louisville , Houston , San Antonio , Boston , Nashua , Indianapolis , Pittsburgh , New Kensington , Nashville , Birmingham , Tampa , Cleveland , Charlotte , Austin , Pontiac , Los Angeles , Memphis , Fort Wayne , Denver , Owensboro , Chattanooga , Salt Lake City , Richmond , Oklahoma City , Dallas , Stratford , New York , Fort Worth

UniFirst reviews

3.6

62% would recommend to a friend

(726 total reviews)

Steven S. Sintros

70% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

726 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Jan 9, 2016

Great company to work for

Route sales representative

Recommend

CEO approval

Business Outlook

Pros

Great pay and great benefits. Great people to work great team work and room for advancement if you put in the work

Cons

Long hours and hard work. Hot in the summers and cold in the winters. Large route territories lots of driving

1.0

Jan 5, 2016

Stay away from Corporate

Engineer

Recommend

CEO approval

Business Outlook

Pros

The checks never bounced. There aren't any other pros I can think of. Beware the vacation policy sucks. If you don't negotiate it on the way in (which is 2 weeks standard), then you have to wait an entire year to get it. Unless you negotiate more...there is no consistency.

Cons

Terrible Management. No communication. Did mass layoffs after celebrating the annual founder's day...what a joke. No appreciation for employees. A lame $30 gift card for Christmas that you get taxed on. Bonuses just for Supervisors and Managers. Corporate is like a high school environment. Better find your click and quick. Oh and know who to sit with at lunch. 6 holidays, 2 floaters. You have to beg to be let out early before major holidays...and then the CEO graciously lets people out at 3pm. It's definitely run like a mom and pop shop. There is nothing good about this company. So glad I left. I just want to warn people who are thinking of working at Corporate. VERY LOW SALARIES...WAY BELOW MARKET. If you want minimum wage...then by all means work there. I wish I would have know then, what I know now....you wonder why it takes so long to fill jobs and why people keep leaving.

UniFirst Response

10y

Thank you for your feedback. It always saddens us to lose a Team Member. Moving forward, we hope you find a much better fit for yourself— one that meets each and every one of your expectations. We wish for you a bright and successful future.

3.0

Jan 5, 2016

Management

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Was able to make my own schedule and did not feel micro managed

Cons

the support from management was awful after my hiring manager was promoted and someone else took over. Also national accounts seemed to sweep in and take over an account that they deemed national after I put a ton of work into and then did not reap any benefits in regards of commission.

UniFirst Response

10y

Thank you for your feedback. One of the great thing about a Sales Career is the flexibility and control you have over your own schedule. It’s unfortunate that you felt you were not given the leadership or guidance that you needed from your new Manager. Developing our Team Leaders to be positive, motivational, and supportive is a top priority and we continue to strive for this through our Team Partner education and training.

Viewing 610 - 612 of 726 Reviews

Jobs at UniFirst

EMS DIspatcher entry level

Production Team Partner - Truck Unloader & Sorter - UniFirst

Production Team Partner - Truck Unloader & Sorter - UniFirst

Production Team Partner - Linen Bagger & Folder - UniFirst

Warehouse Unloader/Loader - UniFirst

UniFirst

UniFirst reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Great company to work for

Stay away from Corporate

Management

Jobs at UniFirst

UniFirst reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

UniFirst reviews FAQs

Jobs at UniFirst