Is UniFirst a good company to work for?

UniFirst has an overall rating of 3.6 out of 5, based on over 2,590 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at UniFirst to a friend and 55% have a positive outlook for the business. The best reviews about UniFirst have been left by employees working as General Manager , Branch Manager and Office Administrator .

Does UniFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UniFirst. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at UniFirst?

62% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniFirst 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (465) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (51) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"Great training...if you are looking for a true pound the pavement type of job and earning your battle scars." ((in 198 reviews)); "Very family orientated and good benefits." ((in 158 reviews)); "The people are great and very helpful in terms of training." ((in 132 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 129 reviews)); "Great Culture and very supportive" ((in 92 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 143 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 91 reviews)); "Managers don’t hold drivers account for stinking at their jobs AKA not taking customers the right stuff or not taking them enough." ((in 47 reviews)); "Upper management does not care about sales reps." ((in 36 reviews)); "Hard on the body, not enough staff,unorganized management very long hours." ((in 31 reviews))

What are employees saying about UniFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UniFirst layoffs and their outlook for job security at UniFirst in 2026.

What are the top reviewed UniFirst locations?

Wilmington , Atlanta , Louisville , Houston , San Antonio , Boston , Nashua , Indianapolis , Pittsburgh , New Kensington , Nashville , Birmingham , Tampa , Cleveland , Charlotte , Austin , Pontiac , Los Angeles , Memphis , Fort Wayne , Denver , Owensboro , Chattanooga , Salt Lake City , Richmond , Oklahoma City , Dallas , Stratford , New York , Fort Worth

UniFirst reviews

3.6

62% would recommend to a friend

(727 total reviews)

Steven S. Sintros

70% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (727 reviews)

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727 reviews

Reviews about "Compensation"

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4.0

Oct 13, 2015

Outside Sales Representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work with great people, good money and benefits!

Cons

Micro managing, doesn't alway live up to what they preach.

3.0

Sep 22, 2015

Sales Manager

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Great team atmosphere, solid training from corporate level, good pay and benefits, overall a good company.

Cons

No true leadership at local level. A lot of behind the scene's drama and unneeded activity. Let you fly, fall, and burn without taking ownership.

UniFirst Response

10y

Thank you for your feedback. At UniFirst we really pride ourselves on having a family oriented team atmosphere and first class training programs. It is unfortunate to hear you felt like you didn’t have enough support from the leadership on the local level. Please understand that we are always seeking to improve our team and our best practices for Management, from a local level all the way to the top. Developing our Team Leaders to be positive, motivational, and supportive is a top priority for us and we continue to strive for this through our Team Partner education and training programs.

1.0

Sep 22, 2015

Outside Sales Representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There aren't many pros about this job. If you can stick it out one to two years to gain the experience you need to move on to a better paying and more enjoyable job, it will be worth it. You'll be doing a lot of cold calling, phone calling, but this isn't bad experience to have under your belt if you can handle it. There are more desirable companies to work for who will like to see this experience on a resume. You'll find there is autonomy and flexibility in this role.

Cons

It is difficult to sell a service that doesn't run the way you are selling it, especially when there is zero communication between the service and the sales divisions. There isn't much, if any, leadership or strategic guidance for the sales professionals truly looking to development themselves and make a career out of sales. The management is lazy and will avoid taking ownership for any mistakes whenever something goes wrong. There is a ton of meaningless busy work, it will not help advance you in your professional career, nor will it help with the real-world situations you encounter in the field with UniFirst or any other sales position. The compensation is actually less than what you discuss in your offer and they will make it seem like much more.

UniFirst Response

10y

Thank you for your feedback. We agree with you that Cold Calling and making Phone Calls to Set Appointments is great experience to have for any Sales position. We at UniFirst believe these are two important pieces to the puzzle of success in Sales. A Sales Career also provides a great deal of autonomy and flexibility, which for the right person is very attractive. We understand that in many industries, a disconnect may occur between Sales and Service. This is why we encourage our Salespeople to be the start of change if their Location is struggling with this. It’s unfortunate that you felt you were not given the leadership or guidance that you needed. Developing our Team Leaders to be positive, motivational, and supportive is a top priority and we continue to strive for this through our Team Partner education and training.

Viewing 628 - 630 of 727 Reviews

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