UniFirst reviews

3.6

62% would recommend to a friend

(727 total reviews)
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Steven S. Sintros

70% approve of CEO

55% positive business outlook

Reviews by job title

727 reviews

Reviews about "Compensation"

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1.0
Sep 15, 2015
Recommend
CEO approval
Business Outlook

Pros

I was promised quick advancement. I was also promised time with my new family and a pay raise. Additionally, I was promised I would be trained and that I could make my own hours.

Cons

I worked 18 hour days. I got zero time with my family. None of my sales orders were ordered correctly, my truck was never loaded. I was reprimanded for taking a day off to spend with my sick son. Legally, I was not supposed to drive the delivery truck without training which I never received. Additionally, I was let go for wanting more family time. Coincidentally, this coincided with the time my 90 day probation period was up and they would have had to offer me health benefits.

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UniFirst Response
10y
Thank you for your feedback. While career advancement cannot happen overnight, it is very achievable at our growing company for individuals who consistently give their best effort and achieve results. We promote from within whenever possible. In fact, the vast majority of our leaders have been with the company for a number of years and have worked their way up to their current positions. Training our Team Partners is very important to us. We utilize a variety of learning methods: by computer, books, video conferencing, in-person, and on-the-job training to prepare our Team Partners to succeed in their current positions and for career advancement. Working at UniFirst allows our Route Sales Representatives to work a Monday through Friday schedule. Our routes are built with efficiency in mind. Each location is required to use road mapping software to position customers in the best possible sequence in order to service our customers and reduce drive time. In the event a route becomes too large to properly manage, a discussion with your manager should take place in order to balance the workload. We offer a competitive benefits package that includes paid vacation and sick time for work/life balance. However, like many companies, no paid sick days can be used until after the completion of the 90-day introductory period.
5.0
Sep 9, 2015

Sales Training

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best Sales Training You Will Ever Have. Company Will Do Everything In Their Power To Make Sure You Have The Knowledge And Tools To Sell. Great Pay Uncapped Commission Is Definitely A Plus

Cons

Long Hours If You Want To Be The Best, But Completely Worth it. Any Sales Job Has Its Ups And Downs It's Just Part Of Sales

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UniFirst Response
10y
Thank you for the great review! We are very proud of our Sales Training programs and glad to hear that you feel like you’ve been given the knowledge and tools to help you succeed. We know that any new Sales Career takes hard work and some “long hours” especially in the first year. However, one of the things we find so great about Sales is that the hard work you put in is directly reflected on your pay check, which makes that uncapped commission you mentioned quite the plus. : )
1.0
Sep 8, 2015
Recommend
CEO approval
Business Outlook

Pros

i was a salesman and saw very few positives with the company except fairly hefty bonuses if you hit certain milestones. They pay $50 toward cell phone.

Cons

Car allowance that didn't cover a fifth of what i spent on gas, maintenance, and depreciation on my vehicle putting 550 miles on it a week, training program was extensive but didn't prepare me to sell, initial sales goal is tough to meet if you don't know the industry - contractual sales means very few customers CAN buy from you in the timeframe you are allotted in the beginning and sales are driven by relationships you aren't given time to cultivate, bad service out of my location and driver turnover meant they couldn't deliver on the promises I was making. Even the senior salesman at my location was on probation for poor sales during my entire 8 week period following training. Base compensation was low compared to competitors. Cintas owned the arena and their superior service and contractual creativity made selling Unifirst next to impossible. They told me I would receive a $500 bonus for meeting my initial goal but did not tell me I would be fired if i did not, like several before me, I didn't and they fired me although my manager told the recruiter who found me that I was going to be good in the weeks leading up to my termination. 50+ hours a week for about $30,000 after gas and depreciation on vehicle. Frequent meetings that didn't instruct or inspire.

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UniFirst Response
10y
Thank you for your feedback. We are glad to hear that our New Hire Ramp-Up Bonus is appealing. At UniFirst we try to maximize the amount of facetime Salespeople have with their potential customers and minimize drive time with our Territory Organization Planning System. It can be very easy to get away from the plan when we get excited about Setting an Appointment, and suddenly we are driving an hour in between meetings! In regards to vehicle expenses, we recommend you check with your Tax Advisor as you may discover that many of the expenses are tax deductible. We do encourage our Salespeople to take a consultative approach and if you buy-in to our proven process it does yield results. In any Sales Position there are quotas to be met and unfortunately if standards are not being upheld and improvements are not being made, it might not be the best fit for some. We understand that in many instances we must “wait out” a contract, which is why we find it helpful to have two pipelines one for Programmers and one for No-Programmers (Prospects without a Uniform or Facility Services provider). No-Programmers really help boost your Sales, while you are waiting out some of those contracts. We wish you the best of luck in your future endeavors!
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