Is UniFirst a good company to work for?

UniFirst has an overall rating of 3.6 out of 5, based on over 2,590 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at UniFirst to a friend and 55% have a positive outlook for the business. The best reviews about UniFirst have been left by employees working as General Manager , Branch Manager and Office Administrator .

Does UniFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UniFirst. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at UniFirst?

62% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniFirst 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (465) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (51) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"Great training...if you are looking for a true pound the pavement type of job and earning your battle scars." ((in 205 reviews)); "Good benefits and 401k." ((in 157 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 141 reviews)); "The people are great and very helpful in terms of training." ((in 127 reviews)); "Great Culture and very supportive" ((in 91 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 141 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 92 reviews)); "Upper management does not care about sales reps." ((in 37 reviews)); "Hard on the body, not enough staff,unorganized management very long hours." ((in 32 reviews)); "Chaos and poor communication between the sales team, the drivers and the plant." ((in 15 reviews))

What are employees saying about UniFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UniFirst layoffs and their outlook for job security at UniFirst in 2026.

What are the top reviewed UniFirst locations?

Wilmington , Atlanta , Louisville , Houston , San Antonio , Boston , Nashua , Indianapolis , Pittsburgh , New Kensington , Nashville , Birmingham , Tampa , Cleveland , Charlotte , Austin , Pontiac , Los Angeles , Memphis , Fort Wayne , Denver , Owensboro , Chattanooga , Salt Lake City , Richmond , Oklahoma City , Dallas , Stratford , New York , Fort Worth

UniFirst reviews

3.6

62% would recommend to a friend

(2,542 total reviews)

Steven S. Sintros

70% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,542 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

3K reviews

5.0

Sep 14, 2017

Senior Sales Consultant/Manager

Senior sales consultant

Recommend

CEO approval

Business Outlook

Pros

UniFirst was a great place to cut my teeth in sales. Their sales training is best in class. If you work hard and succeed (and great managers and mentors are willing to help if you ask), you are able to earn promotions and bonuses. My former manager encouraged me to continue learning, UniFirst helped to pay for my Master's degree. I earned many bonuses, several President's Clubs trips and endless recognition. Ultimately I was able to find an extremely well paying position with a medical company, and without my former manager at UniFirst and their excellent sales training and recognition, I wouldn't have been able to get hired at a Fortune 100 medical device company. I am forever grateful for my experience at UniFirst, Pittsburgh 074.

Cons

You truly have to work extremely hard to succeed at UniFirst. You need to be disciplined and have a thick skin. You will make over 100 cold calls each week -- on the phone and in person. Time management skills, courage, likeability and emotional intelligence are the most important characteristics to work here. If you put in the hours, you will find success and receive recognition.

UniFirst Response

8y

Thank you for your review and congratulations on your new role! We always say that no matter where you go after a UniFirst Sales Career, you’ll leave with a Masters in Sales, and it’s sounds like you achieved that and much more. And we agree with you. It is hard work and takes dedication to succeed in ANY Sales role. We are happy to have had you as one of our Sales warriors. : )

1.0

Sep 8, 2017

Sales Rep

Sales

Recommend

CEO approval

Business Outlook

Pros

The managers are very nice people and try very hard to make it a tolerable environment. Your coworkers are very nice and the fact that everyone is talking about what interviews they are going on that day creates a sense of comradery .

Cons

-When offered the job, you will be told that you will be a salary employee. Upon starting, you find out that you will be paid the slave wage of $12.75 per hour (which does not add up to your offered salary). They will justify this wage by telling you that "it adds up with overtime"....it does not....but at least they are upfront that you will be expected to be at the office from 7:30 until 5:00 -No benefits for 90 days, no sick days -You will be yelled at/ see others yelled at by corporate trainers for not making LIVE telemarketing calls PERFECTLY. Regardless if this is your first live call or not (I'm not kidding, If you say that you are from Unifirst, your trainer will YELL at you in front of your training class). -The longest tenure is 7 months and this is only 1 person because everyone else has left. -EXTREME MICROMANAGEMENT -Corporate invests NOTHING into the training of their sales reps. You will sit through 5 weeks of video conferences taught by rude trainers and videos filmed in the 90s (The computers in the video are from the 90s). The out of date training and technology reflects their appreciation for their sales team. -IF YOU HAVE ANY SALES EXPERIENCE, DO NOT WORK HERE. IF YOU NEED SALES EXPERIENCE, GO TO AN ADP, CINTAS, ETC. THEY WILL PAY YOU REAL WAGES AND APPRECIATE THEIR SALES REPS.

UniFirst Response

8y

It always saddens us whenever someone feels that their experience in our organization is a negative one. Perhaps you can utilize our Open Door Policy and have an open conversation with your Manager about your concerns.

2.0

Aug 29, 2017

Male dominant. Glass ceiling 10 in thick

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great cafe. Open to asking questions In training And helping.

Cons

No positive feedback when job done right. No consistency with rules. Male dominated culture and positions are like living back in 1960.

Viewing 94 - 96 of 2,542 Reviews

Jobs at UniFirst

EMS DIspatcher entry level

Customer Service Representative - UniFirst

Warehouse Unloader/Loader - UniFirst

Production Team Partner - Truck Unloader & Sorter - UniFirst

Warehouse Unloader/Loader - UniFirst

UniFirst

UniFirst reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Senior Sales Consultant/Manager

Sales Rep

Male dominant. Glass ceiling 10 in thick

Jobs at UniFirst

UniFirst reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

UniFirst reviews FAQs

Jobs at UniFirst