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      UniFirst

      Engaged Employer

      UniFirst reviews

      3.6

      62% would recommend to a friend

      (2,542 total reviews)
      avatar

      Steven S. Sintros

      70% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

      Reviews by job title

      3K reviews
      1.0
      Jun 21, 2017

      Terrible Company

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Could be a good job for a first time sales rep. Get your training and experience, then get out.

      Cons

      Everything. Unifirst cares nothing about their employees, and it is apparent in everything they do. They make money on stealing from their employees, rather than building long term relationships that are mutually beneficial.

      3.0
      May 9, 2017

      Good but not great

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Autonomy was good at first Product was great Great tenure of drivers, customers loved them, it's the main reason customers stayed.

      Cons

      Price was just not that competitive. Cintas exists, they have such a dominate market share that they can afford to undercut on price every time

      avatar
      UniFirst Response
      9y
      Thank you for your feedback. We understand it can seem daunting Selling in a market that is Cintas heavy, which is exactly why we teach the processes that we do. We focus on a business’s Total Cost of Ownership or annual spend, which usually ends up being MORE affordable with UniFirst due to all of the excessive ancillary charges that occur with many of our competitors. We train our employees to be transparent about these ancillary charges or miscellaneous charges to further set ourselves apart (remember to help not Sell)!
      2.0
      Feb 2, 2017

      Interesting Place to Work - No Agile Transformation

      Scrum master
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Gym in the building that is paid for by the company. 2. Pay is reasonable 3. Interview process moves quickly

      Cons

      1. They have adopted agile processes for their Indy development teams only. 2. Very command and control from the top leadership down. 3. Scrum Teams do not have dedicated product owners. Proxy product owner is used that are often unprepared. 4. Management is not transparent or collaborative. 5. Culture is not health - I would not recommend for minorities. LGBT and women. 6. No clear direction or plan to become #1 or #2. 7. Very flat organization.

      Viewing 97 - 99 of 2,542 Reviews
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      ReviewsUniFirst reviews

      Glassdoor has 2,590 UniFirst reviews submitted anonymously by UniFirst employees. Read employee reviews and ratings on Glassdoor to decide if UniFirst is right for you.