Is UniFirst a good company to work for?

UniFirst has an overall rating of 3.6 out of 5, based on over 2,592 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at UniFirst to a friend and 54% have a positive outlook for the business. The best reviews about UniFirst have been left by employees working as General Manager , Branch Manager and Office Administrator .

Does UniFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UniFirst. This rating has been stable over the past 12 months.

How satisfied are employees working at UniFirst?

62% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniFirst 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (466) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (52) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"Great training...if you are looking for a true pound the pavement type of job and earning your battle scars." ((in 198 reviews)); "Good benefits and 401k." ((in 164 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 139 reviews)); "The people are great and very helpful in terms of training." ((in 124 reviews)); "Great Culture and very supportive" ((in 89 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 144 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 89 reviews)); "Managers don’t hold drivers account for stinking at their jobs AKA not taking customers the right stuff or not taking them enough." ((in 46 reviews)); "Upper management does not care about sales reps." ((in 36 reviews)); "Hard on the body, not enough staff,unorganized management very long hours." ((in 31 reviews))

What are employees saying about UniFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UniFirst layoffs and their outlook for job security at UniFirst in 2026.

What are the top reviewed UniFirst locations?

Wilmington , Atlanta , Louisville , Houston , San Antonio , Boston , Nashua , Indianapolis , Pittsburgh , New Kensington , Nashville , Birmingham , Tampa , Cleveland , Charlotte , Austin , Pontiac , Los Angeles , Memphis , Fort Wayne , Denver , Owensboro , Chattanooga , Salt Lake City , Richmond , Oklahoma City , Dallas , Stratford , New York , Fort Worth

UniFirst reviews

3.6

62% would recommend to a friend

(2,544 total reviews)

Steven S. Sintros

70% approve of CEO

54% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.5

Culture & values

3.4

Senior management

3.4

Career opportunities

3.3

Compensation and benefits

UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,544 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Mar 21, 2016

Beware this company! Red flags!!

Rsr

Recommend

CEO approval

Business Outlook

Pros

Co workers were nice, easy commute to office, no over nights in territory, decent tools for time management, every week payday

Cons

All smoke and mirrors, weird company dialogues regarding sales and quotas , tired out of date leads, scripted dialogues make you feel like some sleazy telemarketer

2.0

Mar 15, 2016

Hard Work

Rsr route sales representative

Recommend

CEO approval

Business Outlook

Pros

- Not having someone breathing down your neck or hovering over you all day. - Meet a lot of people. - You control the time it takes to get the route complete.

Cons

- Must touch dirty uniforms, mats, and towels. - The company is disorganized and lacks key technological tools to decrease paperwork at the end of the route. Are supposed to implement tablets but have not as of yet. - Pay for the work does not match so unfortunately, they are having a hard time hiring and keeping route sales reps. Currently, many route positions are vacant and there are not enough people to do the work.

UniFirst Response

10y

Thank you for the review. One of the great aspects of being a Route Sales Representative (RSR) is the freedom, as you mentioned. It’s also great to meet new people and build relationships with your customers. As an RSR, you have the ability to directly affect your paycheck and earn bonuses based on the performance in managing your route. Consider making a plan with your Manager on what goals you’d like to achieve and how to get there!

5.0

Jan 14, 2016

Best Company I've Worked For

Senior sales consultant

Recommend

CEO approval

Business Outlook

Pros

I've worked at UniFirst for over 5 years at 2 different locations as a Sales Rep. I can honestly say UniFirst is the best in our industry, having worked for a competitor previously. It's easy to sell a product and service when you truly believe in it, and UniFirst goes the extra mile to ensure their service goes above and beyond the rest. If you have the drive and determination to succeed and be a top performer, UniFirst will compensate you very well. There are endless opportunities for growth within both sales and operations, and ample training and tools for you to be successful.

Cons

The uniform industry is very competitive, so you need to have the drive to learn everything you can about our products and the competition. As a sales rep, you are given enough rope to hang yourself with if you are not able to effectively manage your time on the phone and in the field.

UniFirst Response

10y

Thank you for your review! We are so happy to hear that you’ve experienced firsthand the level of service we provide to our many customers and have recognized the tremendous opportunity for personal and professional growth that we provide. You are right that it is incredibly important for Salespeople to really dive in and learn as much as they can about our industry, their competition, and be a lifetime student of Sales.

Viewing 157 - 159 of 2,544 Reviews

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Hard Work

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