UniFirst reviews

3.6

61% would recommend to a friend

(463 total reviews)
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Steven S. Sintros

70% approve of CEO

53% positive business outlook

Reviews by job title

463 reviews

Reviews about "Culture"

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4.0
May 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Good people with a great customer service culture. Good Leadership at the top doing the right things to position the company for growth

Cons

Old "1970s" style management culture is on the way out but fighting for its life. Still promotions based on being good at their previous job not because they are good leaders.

2.0
May 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Management is very hands off & allows you to sort out all of your own issues and assume customer management responsibility regarding accounts you land in sales.

Cons

Management is so hands off that they refuse to sort out their own issues. I handled collections, managed disgruntled decision makers, & exchanges which were NOT my responsibility This took me out of the territory when I should be selling. I averaged at least 120-150 miles per day and spent Saturdays & Sundays catching up on admin and getting my vehicle serviced.. The territory I was offered during the interview process was not the one I received and cost me quite a bit more for travel & it was not fully reimbursed. Management brings you into their personal drama & expects you to support unethical decisions which impact the company’s reputation. If you don’t hang out with sales management after work to party, don’t expect an easy or non—hostile work environment. You gotta play that game to get along in a very high school environment.

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UniFirst Response
5y
Thank you for submitting a review. Your feedback is appreciated.
5.0
Apr 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Great culture. Great training. Clear set goals.

Cons

unknown at this time. Potentially less commission payouts than competitors.

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UniFirst Response
5y
Thank you so much for your dedication and commitment to UniFirst. Our Team Partners (also known as our UniFirst Family) are our most valuable asset, and we appreciate your hard work.
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