UniFirst reviews

3.6

61% would recommend to a friend

(2,546 total reviews)
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Steven S. Sintros

70% approve of CEO

53% positive business outlook

UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,546 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

3K reviews
3.0
Dec 3, 2021
Recommend
CEO approval
Business Outlook

Pros

The uniform/fs industry is a great way to cut your chops in sales. The industry is respected because of the resilience and grit required to succeed. Additionally, you get to see some interesting places and help small businesses reduce their costs especially when they are getting the Cintas billing pain.

Cons

My particular branch lacked a strong sales culture. They demanded growth out of the sales team but offered no administrative, service, or management support to help facilitate said growth. The office manager and CSRs were dubbed the sales prevention department. They were unwilling to assist and would often mess up important orders without any accountability. Additionally, it is impossible to be perfect in this industry. They make you drink the Koolaid and think that you are selling the best service and are going to help your customers alleviate all of the pain that they experienced but it's never true. I had many sleepless nights over botched installations, complaints from customers, and tremendous guilt from not delivering on the promises I made.

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UniFirst Response
4y
Thank you for submitting a review! Your feedback is appreciated!
2.0
Oct 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Great hours, friendly production staff

Cons

Favoritism amongst management as well as talking about employees negatively.

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UniFirst Response
4y
Thank you for submitting a review. Your feedback is appreciated.
1.0
Sep 21, 2021

Terrible

Recommend
CEO approval
Business Outlook

Pros

You get a gas card

Cons

Turnover is high. 5 sales reps in the 3 months I was the company left. Almost all in my training class have quit. This job is not for people who have a sales background. The training is for entry level sales people. Salary is low.

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UniFirst Response
4y
Thank you for submitting a review. Your feedback is appreciated.
Viewing 193 - 195 of 2,546 Reviews

Glassdoor has 2,594 UniFirst reviews submitted anonymously by UniFirst employees. Read employee reviews and ratings on Glassdoor to decide if UniFirst is right for you.