Is UnitedHealth Group a good company to work for?

UnitedHealth Group has an overall rating of 3.4 out of 5, based on over 18,153 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 55% of employees would recommend working at UnitedHealth Group to a friend and 48% have a positive outlook for the business. The best reviews about UnitedHealth Group have been left by employees working as Marketing Intern , Financial Analyst Intern and Intern .

Does UnitedHealth Group pay their employees well?

According to anonymously submitted Glassdoor reviews, UnitedHealth Group employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at UnitedHealth Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at UnitedHealth Group?

55% of UnitedHealth Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UnitedHealth Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UnitedHealth Group?

Customer Service Representative (523) , Software Engineer (356) , Senior Software Engineer (221) , Business Analyst (215) , Clinical Administrative Coordinator (177) , Director (170) , Project Manager (144) , Manager (128) , RN Case Manager (116) , Senior Business Analyst (108) , Customer Service Advocate (106) , Claims Representative (85) , Analyst (84) , Registered Nurse (81) , Associate Director (79)

What are the pros of working at UnitedHealth Group according to real employee reviews?

"good benefits and not much else" ((in 1054 reviews)); "i work from Home and the hours are good" ((in 1011 reviews)); "Flexibility and good work/life balance" ((in 894 reviews)); "The pay is good and it is good for your resume" ((in 876 reviews)); "Great people to work with who all share a mission in improving healthcare and thinking analytically." ((in 616 reviews))

What are the cons of working at UnitedHealth Group according to real employee reviews?

"Management is poor and ineffective." ((in 789 reviews)); "Bad Manager I worked at Optum for around 8 months and had a generally positive experience with the employer." ((in 339 reviews)); "There is NO training and you need to figure it our on your own as you go." ((in 299 reviews)); "We have literally begged Senior Leadership for more help to reduce caseloads and improve compliance." ((in 239 reviews)); "Upper management is poor with a lot of VPs burning budgets and acting as dead weight." ((in 222 reviews))

What are employees saying about UnitedHealth Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UnitedHealth Group layoffs and their outlook for job security at UnitedHealth Group in 2026.

What are the top reviewed UnitedHealth Group locations?

Minneapolis , Minnetonka , Eden Prairie , Phoenix , New York , Houston , San Antonio , Atlanta , Greensboro , Orlando , Dallas , Hartford , Las Vegas , Cypress , Richardson , Basking Ridge , Tampa , Chicago , Overland Park , Irvine , Indianapolis , Boston , San Diego , Miami , Los Angeles , Concord , Maryland Heights , Saint Louis , Charlotte , Jacksonville

UnitedHealth Group reviews

3.4

55% would recommend to a friend

(15,427 total reviews)

Stephen Hemsley

41% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

UnitedHealth Group has an employee rating of 3.4 out of 5 stars, based on 15,427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UnitedHealth Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

15K reviews

4.0

Mar 5, 2019

Satisfaction depends heavily on who you report to

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work-from-home opportunity, 401k, Stock purchase options, I can split my paycheck into 3 different accounts (makes saving easier), I can borrow from my 401k in an emergency (and I have), I can decide what to do with my investments through the company, PTO that increases with tenure, discounts at local businesses and national (Apple, AT&T, etc) companies. The advantage of the company size is that you can explore all kinds of career options and, if you're fortunate enough to have a manager who is invested in you, you can look into other options, take assessments, partner with someone already doing the job, etc. Our United Culture is very much in place and is growing, and the annual employee survey is taken seriously. The work-life balance on my team is excellent. In fact, I'm having to use some FMLA time to take care of an aging parent and my boss is extremely supportive in that. I'm coming up on my 20th Anniversary and I have no plans to go anywhere else.

Cons

No day care offerings, production expectations can be stressful. I no longer work in UHC, where everything is about number of widgets per hour, but I know that there is a big brother feeling there and a no tolerance policy for working extra time (some people have been working mandatory overtime for YEARS). Happines on the job is heavily dependent on who you report to, unfortunately. There are people in management positions who don't belong there, and attrition from the teams should be able to help pinpoint who those people are. I had the boss from hell for awhile and she had it in for me (don't know why). Fortunately for me, I was able to move from UHC to Optum, which is a big breath of fresh air - no one throwing me under the bus, a manager who is excited to have me and thanks me often for the work I do, a whole lot of people living the United Culture / our Values and Principles.

UnitedHealth Group Response

7y

I appreciate you taking the time to write this review and providing feedback. We value your feedback and know that hearing your experiences will only help us improve for the future. Please reach out to our HR Department and chat with them about your experience in claims. You can reach them at 1-800-561-0861. Sincerely, Megan M, Talent Community Manager, UnitedHealth Group

1.0

Sep 9, 2018

HouseCalls NP

Nurse practitioner

Recommend

CEO approval

Business Outlook

Pros

The money was good, that was the best part. I did like the 4 day work week.

Cons

It is impossible to see 9 visits in 10 hours while driving up to an hour to each persons house. You may end up charting on your own time till 10pm at night. It makes me mad just thinking about it. You are overtime exempt, meaning anything that exceeds 40 hrs is required and you won't be paid for it.

4.0

May 18, 2018

Don't pay out PTO

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great management, awesome coworkers, relatively good pay, good stock purchase plan.

Cons

DID NOT PAY OUT PTO TIME WHEN LEAVING COMPANY. USE YOUR PTO BEFORE YOU LEAVE. WAS LED TO BELIEVE BY MGMT THAT IT IS, BUT HR CLAIMS THEY ONLY DO SO IN STATES THAT REQUIRE IT BY LAW (MINE ISN'T ONE). Company health insurance is bad in comparison to previous employers, which is counter-intuitive, being a health insurance provider.

UnitedHealth Group Response

8y

Thank you so much for being candid. I would encourage you to contact HR Direct and give them the feedback on the PTO concern. Their number is 1-800-561-0861 Monday through Friday 7 AM to 7 PM CT. Sincerely, Megan Mueller, Talent Community Manager, UnitedHealth Group

Viewing 73 - 75 of 15,427 Reviews

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