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Universal Language Service

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Universal Language Service reviews

2.8

46% would recommend to a friend

(45 total reviews)
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Elena Vasiliev

33% approve of CEO

47% positive business outlook

Universal Language Service has an employee rating of 2.8 out of 5 stars, based on 45 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Universal Language Service employee rating is 25% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

45 reviews
1.0
Jun 29, 2017
Recommend
CEO approval
Business Outlook

Pros

At first it seemed like there was but it quickly faded like the oasis in the desert. Unless you like to gossip and create more problems while neglecting your own, not knowing what to do but act like you do, this is the place for you.

Cons

Professional? A small percentage of the company are in the right place. Growth? Maybe for that new employee that just got hired, the new project, or piece of furniture that just came in. Busy, no one else works your shift well good luck on finding time for vacation, bereavement leave, or even tracking if you even put in a request. More than one person had this problem. If something was amiss it will be swept under the rug and seem like it's clean as a slate. Bad communication, problem solving skills and bad management skills. Trust me on this. Agreed with previous reviewer. People are treated as a disposable resource & same with interpreters. Interpreters don't understand the difference between an employee & the paper they just signed. Read what your signing. These definitely need an update. Raise? Think twice if you did add value you won't get it because recognition from other individuals were only noticed. 3 month evaluation, never heard of that but an annual review, possibly if there is time...in certain cases maybe never. Selective in disciplinary procedures but another person can be doing the same thing and nothing is ever said or done. Review it with others because one person was most likely penalized for something you weren't. Make sure to document all occurrences because the likelihood of it being noticed or already known and not resolved is very likely. If you bring up a problem and even if you have a solution (even to multiple re-occurring problems) be sure to be tossed aside and be seen as the problem. So you probably will end up keeping your lips sealed or else prepare for a backlash. Takes management a long time to realize problems that are breaking the initial process which bounces into other departments workflow. Takes more problems (more than your common sense meter) to reach a realization. If you're colleague didn't do their work, you will be working on it as well as others. Might take a while for someone to realize. Like mentioned above. There are waves of people continuously leaving employees and interpreters. Horrifying retention rates in regards to employees. Many of those left or will be leaving because of lack of growth, pay, management and or incorrect use of disciplinary procedures. Trust your gut instinct after you're hired. Hopefully when you're reading this it's not like that anymore... Never recommend anyone here. Period.

1.0
Jun 11, 2016

No good..

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is nothing good about working here.

Cons

They do not value their employees, the billing department cannot be trusted. Terrible company to work for. Stay away.

4.0
Mar 12, 2014

Customer Service support

Recommend
CEO approval
Business Outlook

Pros

It is a very Friendly environment. Helps out hospitals by giving them interpreters

Cons

It is very Fast paced, need to be good on you feet, basically like a 911 operator when Clinics call.

Viewing 43 - 45 of 45 Reviews

Glassdoor has 74 Universal Language Service reviews submitted anonymously by Universal Language Service employees. Read employee reviews and ratings on Glassdoor to decide if Universal Language Service is right for you.