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Universal Language Service

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Universal Language Service reviews

2.8

46% would recommend to a friend

(45 total reviews)
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Elena Vasiliev

33% approve of CEO

47% positive business outlook

Universal Language Service has an employee rating of 2.8 out of 5 stars, based on 45 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Universal Language Service employee rating is 25% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

45 reviews
4.0
Aug 1, 2018

Medical interpreter

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Make your own schedule and decide were to work.

Cons

Little hours available. Hard to reach someone to talk to.

1.0
Apr 17, 2018

There is no future here.

Recommend
CEO approval
Business Outlook

Pros

There are no pros working for Universal Language Service. Oh, some of the people who work here are alright some times.

Cons

When you're a Powerhouse, getting your work done, other people's work is shoveled to you to do. I work the night shift and when someone can't keep up with work. I have to do it all. It's happening frequently with both the billing department and the scheduling Department and I'm sick of it. There are absolutely no potential for growth unless they like you. Yes, the managers here do play favorites. I need to point out that if you're not a certain race they will not hire you for a position in the sales or interpreter documents departments. For several months now, management keep talking about moving to a new office. It is funny that the CEO can afford moving into a fancy building but pay their employees so bleeding poor! Hourly rate is lower than Seattle's minimum wage for small businesses. This place does have a high turnover rate. Employees are hired and they work for maybe a few months then they resign for better jobs.. Universal language service then hire more employees to replace the ones that just resigned. I made quite a few friends here working over the years but they have all resigned due to the Stress and Anxiety they had to endure while working here. To be honest, the only positions offered to them were well below their standards. When you voice your concerns, the management make false promises and try to deceive you. They are not to be trusted in any circumstance. I mentioned before that there is no opportunity for growth here. You can't even get a good reference here despite receiving praise for top quality performance. No potential to connect wit different clients to enhance your career. This job will tarnish your career.

3.0
Mar 31, 2018

No room for growth here!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Universal has friendly staff. That’s all.

Cons

First of all, be honest to your employees. Don’t make promises you won’t grant in the end. They work hard despite of your boring repetitive low paying job. I applied for Junior Account Manager position and I ended up as an Interpreter Scheduler. It sounds easy but it’s not. You have to schedule jobs and convince interpreters to take them which is hard because you pay your interpreters so damn low compare to their other agencies. Second, give your freaking employees a raised. They are the reason why you’re still in the business. And also, give them a chance to grow. Don’t play favorites. Lastly, back off with micromanaging. Your employees are humans not robots. Who likes being watched on cameras around you when you’re working? Who likes being watched their activities on their computers like they’re not freaking doing their jobs? That only shows you don’t trust them enough. Also, don’t be so strict with time. You promised flexible schedules to your new hires only when you need them the most. When they’re about to leave you you will make promises but if they chose to stay they’ll just rot in their position for good because they’re doing great. Which leaves them no opportunities.

Viewing 37 - 39 of 45 Reviews

Glassdoor has 74 Universal Language Service reviews submitted anonymously by Universal Language Service employees. Read employee reviews and ratings on Glassdoor to decide if Universal Language Service is right for you.