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      Universal Language Service

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      Universal Language Service reviews

      2.8

      46% would recommend to a friend

      (45 total reviews)
      avatar

      Elena Vasiliev

      33% approve of CEO

      47% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.3

      Work/Life balance

      3.0

      Compensation and benefits

      3.0

      Career opportunities

      2.5

      Culture & values

      2.2

      Senior management

      Universal Language Service has an employee rating of 2.8 out of 5 stars, based on 45 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Universal Language Service employee rating is 25% below average for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      45 reviews
      2.0
      Mar 2, 2024

      Good if upper management didn't exist

      Scheduling coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work is easy, pay is normal, benefits are good, your team and co-workers are excellent, opportunities for upward movement, your work feels meaningful

      Cons

      had a very weird encounter with upper management where they tried to gaslight me, upper management is completely out of touch with what's happening in the industry, upper management is prone to put pressure on your managers, which puts pressure on you - for no real reason or benefit

      5.0
      Jul 26, 2023

      Amazing Team

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was honored to have the opportunity to work with the Contact Center Operation Team. And it was an extremely phenomenal experience how the team showcased their strength, talents, and Team-First mindset. The leadership provides extraordinary support continuously with open communication. I'm glad to see that the company is growing and expanding rapidly with more upcoming platforms to service the community!

      Cons

      Not any at this moment.

      1.0
      May 24, 2023

      Micromanaging Nightmare!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I suppose the remote opportunities, but good luck getting along with the team in-office.

      Cons

      I had a terrible experience working for an awful company with a rude CHRO and strict micromanagement. The company's culture was disheartening, with the CEO and HR director embodies rudeness and hostility. Employees were subjected to constant scrutiny and control, leaving no room for autonomy or personal growth. The oppressive atmosphere resulted in high turnover and diminished morale. I strongly advise avoiding this company if you value a positive work environment and opportunities for professional development.

      Viewing 7 - 9 of 45 Reviews
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      ReviewsUniversal Language Service reviews

      Glassdoor has 74 Universal Language Service reviews submitted anonymously by Universal Language Service employees. Read employee reviews and ratings on Glassdoor to decide if Universal Language Service is right for you.