Is Universal Music Group a good company to work for?

Universal Music Group has an overall rating of 3.4 out of 5, based on over 1,721 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 62% of employees would recommend working at Universal Music Group to a friend and 50% have a positive outlook for the business. The best reviews about Universal Music Group have been left by employees working as Intern , Administrative Assistant and Executive Assistant .

Does Universal Music Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Music Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Universal Music Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Universal Music Group?

62% of Universal Music Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Music Group 3.6 out of 5 for work life balance, 3.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Universal Music Group?

Intern (84) , Coordinator (35) , Administrative Assistant (31) , Manager (29) , Marketing Intern (23) , Director (22) , Executive Assistant (18) , Marketing (18) , Internship (17) , Marketing Assistant (15) , Marketing Coordinator (14) , Product Manager (14) , Project Manager (13) , Marketing Director (11) , Business Analyst (10)

What are the pros of working at Universal Music Group according to real employee reviews?

"Great! Benefits and work environment!" ((in 129 reviews)); "Great people and very dedicated" ((in 117 reviews)); "Great team and artists to work with" ((in 48 reviews)); "Great work environment to be in overall." ((in 18 reviews)); "The gigs you get to go are great, and so is the office." ((in 17 reviews))

What are the cons of working at Universal Music Group according to real employee reviews?

"Low pay but of course a little better than some music companies so they use that against you." ((in 96 reviews)); "Long hours (or hours negotiated will not be respected a lot of the time)." ((in 36 reviews)); "Salaries can be low or very different between departments/team members" ((in 33 reviews)); "Poor management and over working" ((in 30 reviews)); "No work life balance" ((in 25 reviews))

What are employees saying about Universal Music Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Music Group layoffs and their outlook for job security at Universal Music Group in 2026.

What are the top reviewed Universal Music Group locations?

New York , Los Angeles , Santa Monica , Woodland Hills , Nashville , Philadelphia , Universal City , Minneapolis , Miami , Brentwood , Miami Beach , Atlanta , Hollywood , Dallas , Fishers , Indianapolis , Woodland , San Francisco , Newark , Chicago , Hampton , Brooklyn , Ann Arbor , Southfield , Louisville , Washington , Charlotte , Washington , Houston , Missouri City

Universal Music Group reviews

3.4

62% would recommend to a friend

(1,184 total reviews)

Sir Lucian Grainge

76% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,184 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Universal Music Group has an employee rating of 3.4 out of 5 stars, based on 1,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Music Group employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

1K reviews

3.0

Jul 29, 2021

Started out hopeful and became increasingly frustrated. Not a heaven and not a hell - akin to purgatory.

Manager

Recommend

CEO approval

Business Outlook

Pros

Benefits, Trust, Autonomy, Holiday schedule, Friendly coworkers

Cons

Pay is awful for the area and not improving despite record profits for the company and increasing cost of living - great if you want to rent forever, save little and put your life on hold while giving your energy to a company that will pay the bare minimum it can get away with. Strings low-level employees along for years. False promises of impending opportunities and advancement - manipulative techniques from management.

1.0

May 10, 2011

The most awful, mean-spirited place i've worked in my whole life.

Staff accountant

Recommend

CEO approval

Business Outlook

Pros

They pay overtime and provide under ground parking. They have a gift week off during the chirstmas and new years holidays.

Cons

The managers are mean, talk behind your back, immature, unapreciative, collude with each other. They pretend they are listening to you but they will stab you in the back. They will protect their directors at all costs.

1.0

Dec 18, 2008

The TItanic and UMG have a lot in common.

Director of client relations

Recommend

CEO approval

Business Outlook

Pros

Probably the best reason to work for the Universal Music Group would be the heralth benefits of such a large corporation.

Cons

There are too many negatives to list but I can start with Poor Upper Management (i.e. lack of qualified leadership and direction), the lack of HR presence alone is detrimental to the health of the work environment. UMG has gone from being a leader in the music industry to being a slow, monolithic, outdated, inexperienced, financially strapped, poorly managed dinosaur that will eventually have to break down in size in order to keep up with the technological advances and entreprenurial ideologies that will help this industry survive in changing times.

Viewing 37 - 39 of 1,184 Reviews

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