Is Universal Music Group a good company to work for?

Universal Music Group has an overall rating of 3.4 out of 5, based on over 1,721 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 62% of employees would recommend working at Universal Music Group to a friend and 50% have a positive outlook for the business. The best reviews about Universal Music Group have been left by employees working as Intern , Administrative Assistant and Executive Assistant .

Does Universal Music Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Music Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Universal Music Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Universal Music Group?

62% of Universal Music Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Music Group 3.6 out of 5 for work life balance, 3.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Universal Music Group?

Intern (84) , Coordinator (35) , Administrative Assistant (31) , Manager (29) , Marketing Intern (23) , Director (22) , Executive Assistant (18) , Marketing (18) , Internship (17) , Marketing Assistant (15) , Marketing Coordinator (14) , Product Manager (14) , Project Manager (13) , Marketing Director (11) , Business Analyst (10)

What are the pros of working at Universal Music Group according to real employee reviews?

"Great people and very dedicated" ((in 121 reviews)); "Great! Benefits and work environment!" ((in 121 reviews)); "Great team and artists to work with" ((in 49 reviews)); "Fulfilling and challenging and learned a lot." ((in 21 reviews)); "Even being a fly on the wall and observing is a great opportunity." ((in 19 reviews))

What are the cons of working at Universal Music Group according to real employee reviews?

"Low pay but of course a little better than some music companies so they use that against you." ((in 96 reviews)); "Salaries can be low or very different between departments/team members" ((in 32 reviews)); "Long hours (or hours negotiated will not be respected a lot of the time)." ((in 32 reviews)); "No work life balance" ((in 25 reviews)); "Upper management is afraid of confrontation." ((in 25 reviews))

What are employees saying about Universal Music Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Music Group layoffs and their outlook for job security at Universal Music Group in 2026.

What are the top reviewed Universal Music Group locations?

New York , Los Angeles , Santa Monica , Woodland Hills , Nashville , Philadelphia , Universal City , Minneapolis , Miami , Brentwood , Miami Beach , Atlanta , Hollywood , Dallas , Fishers , Indianapolis , Woodland , San Francisco , Newark , Chicago , Hampton , Brooklyn , Ann Arbor , Southfield , Louisville , Washington , Charlotte , Washington , Houston , Missouri City

Universal Music Group reviews

3.4

62% would recommend to a friend

(1,184 total reviews)

Sir Lucian Grainge

76% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,184 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Universal Music Group has an employee rating of 3.4 out of 5 stars, based on 1,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Music Group employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

1K reviews

1.0

Dec 12, 2022

Amazing benefits aren’t worth the mental gymnastics and depreciating health of working for this company

Coordinator

Recommend

CEO approval

Business Outlook

Pros

Health insurance/benefits Paid Covid time Paid sick leave Paid “gift week” Paid vacation

Cons

Horrible atmosphere Universal does not care about the quality of life for their employees/ they only care about money and making money — it’s a business, I get that, but if they cared even the slightest they’d still be making money and giving employees a good environment to work in Incompetent boss who made life really horrible with no sense of accountability/ would have nightmares about work because of the lack of work-life balance; job actively made me sick because of the internalized stress my boss would put on me

3.0

Jan 18, 2019

Great for experience, bad for growth.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Due to it's heavy and consistent work load, Universal has a way of quickly submerging employees in the business. Learning the ins-and-outs fast is necessary and is a great perk as it is a great resume and experience booster. In my first year I felt like I had learned an immense amount about the industry and was ready to flex those skills. It is a great springboard company, prepping it's employees for future positions. Although the workload is heavy, Universal has a good recognition that it's employees have lives outside of the office. The benefits, vacation/holiday/PTO compensation, and general understanding of work/life balance are good at UMG.

Cons

The opportunities for growth and advancement within the company are slim. Promotions are predominately awarded based on tenure, so new positions that open are general low-level, because the spectrum all shifts upward with a promotion. When the concern of poor growth and advancement opportunities is raised to the powers-that-be, they attempt to solve "growth" and "advancement" by offering "development courses" and "seminars". In reality most employees stress their concerns because they are looking for raises (financial *growth*), promotions (career *growth*), appraisals (performance *growth*), and advancement within the company, not skills growth or webinar sessions. Universal generally pays at-or-beneath the industry average in most positions. Additionally, if you work in administration/finances and apropos your position to an equivalent role in a non-music-industry company, you'll likely make at least 15% more.

2.0

Dec 4, 2017

Women Beware Working Here (Great Benefits, Horrible Exec Management)

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You learn great business skills from successful veterans in the music industry. Great place to learn the new music business model and entertainment industry as a whole. Lastly, great place to move on to better work opportunities.

Cons

Executives are sexists and stay in position and power by paying their way under the table to HR with monetary/concert gifts. Higher management/ execs undermine women and say sexist remarks on a regular basis. Work environment is toxic and negative amongst co-workers, all they do is gossip and complain.

Viewing 22 - 24 of 1,184 Reviews

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Jobs at Universal Music Group

Coordinator, A&R Administration

Director, Merchandising Planning & Analysis

Coordinator, Product Marketing

Vice President, Data and Insights