Upper Deck reviews

2.5

25% would recommend to a friend

(81 total reviews)

Vivianne McWilliam

53% approve of CEO

30% positive business outlook

Upper Deck has an employee rating of 2.5 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Upper Deck employee rating is 28% below average for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

81 reviews
2.0
Jul 30, 2019

Toxic...

Recommend
CEO approval
Business Outlook

Pros

-Somehow UD has been able to hire some really friendly people. -Can be a really fun industry if your values aren't totally beaten out of you.

Cons

-So many toxic working relationships. -When someone leaves or is let go/fired, the position needs to be filled. Instead they expect other people to permanently pick up the slack which leaves employees overworked, underpaid and bitter. -During quarterly meetings, employees who put in extra long hours are praised for putting in time and "being available". Not everyone can sit at their desk in the office 80 hours a week to work on projects because the timelines were not managed correctly. What about the people who do great work and get it all done in 40 hours?

2.0
Sep 7, 2021
Recommend
CEO approval
Business Outlook

Pros

I can't think of any pros. It's a job. Ok place to work. As a salaried employee, you will never stop working to stay caught up. Volunteer a lot of hours. As an hourly employee, you will not be able to work overtime to stay caught up. damned either way.

Cons

There are literally 5 or 6 people that get paid well. Everyone else is not.

1.0
Sep 6, 2020
Recommend
CEO approval
Business Outlook

Pros

- Activities committee planned some fun events. - Neat memorabilia and decor - Nicer facilities than previously occupied - UD has some fun licenses to work with - There are some genuinely nice and caring people working here, but they are not part of any decision making process - Employee bonuses are neat if you are a collector

Cons

This company is the brain child of an ethically compromised accountant as an excuse to print his own bankrupt artificial currency. - Preys on children and childlike addict adults. They are no better than the drug dealer on the corner - The company is highly compartmentalized. This allows the company to hide their unethical and occasional illegal practices from the majority of their employees. - Low pay, and low reward for completing critical tasks - Toxic environment - The UD 5 step authentication process is a sham. Poor record keeping does not allow the company to authenticate their own issued holograms. AAA, AAF, AAG, hologram records are mostly lost. There is no way to confirm authenticity to customers. CS employees must stick to a script to avoid revealing to customers that these records are forever lost and must be re-authenticated by a 3rd party. - Athlete relations department issues redemption cards for autograph cards that they have no intention of completing. These cards will be substituted for cards not packed out in product from previous sets. This is essentially a check kiting scam. - Product managers manipulate the amount of specific cards in products to artificially raise their value. For example A Future Watch Autograph card #'d to 999 may only see 230 of the card released in a product. This scarcity creates an artificial market value. Once Beckett has valued the card at a high value, UD customer service will flood the market with these high valued cards as redemption replacements. This causes the actual card value to plummet due to a sudden influx of availability. - The actual ratios of "hit" cards in their product do not always reflect what is printed on the packaging. This is typically most true of autograph cards that were not completed in time for packout in products such as Series 1 and Series 2 that do not implement redemption cards.

Viewing 7 - 9 of 81 Reviews

Glassdoor has 99 Upper Deck reviews submitted anonymously by Upper Deck employees. Read employee reviews and ratings on Glassdoor to decide if Upper Deck is right for you.