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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.2

      55% would recommend to a friend

      (577 total reviews)
      avatar

      Eric Johnson

      61% approve of CEO

      53% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.2

      Culture & values

      3.2

      Diversity & inclusion

      3.2

      Career opportunities

      3.1

      Senior management

      UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      577 reviews
      5.0
      Sep 27, 2022

      Wonderful Company

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great management, support. Platform is really recession proof . Great support from all teams

      Cons

      None. Unless you don’t like fast paced sales

      5.0
      Aug 19, 2022

      Positive work culture

      Product support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Positive work culture, people first, you get to work remotely. Work culture is based European, so you're not tied up, unlike Corporate America where you are walking on eggshells, no micromanaging, just adults are given the trust to do the job and be responsible to get it done. There is room to grow and take your career to another level.

      Cons

      It can be chaotic with a lot of moving information and the platform is huge and will take a year for someone to become an expert on it. Salary is average, there are more competitive options with the same responsibility.

      Viewing 310 - 312 of 577 Reviews
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      Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.