UserTesting reviews

3.2

55% would recommend to a friend

(577 total reviews)
avatar

Eric Johnson

61% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

577 reviews
4.0
Dec 6, 2021

On the way to 5 Stars

Recommend
CEO approval
Business Outlook

Pros

Amazing colleagues, fantastic product, excellent upper management, and work-life balance.

Cons

Pay isn't competitive; upper management needs more diversity, especially persons of color, primarily Black and Hispanic.

4.0
Nov 9, 2021
Recommend
CEO approval
Business Outlook

Pros

- flexible work hours/WFH - great people - good compensation - open and communicative culture

Cons

- growing pains - lots of red tape and internal processes

2.0
Oct 20, 2021
Recommend
CEO approval
Business Outlook

Pros

There are a variety of tests that you can apply for.

Cons

It's difficult to be qualified to take the screenings. Each test looks for a very specific demographic.

Viewing 331 - 333 of 577 Reviews

Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.