UserTesting reviews

3.2

55% would recommend to a friend

(577 total reviews)
avatar

Eric Johnson

61% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

577 reviews
5.0
Jun 11, 2021
Recommend
CEO approval
Business Outlook

Pros

My voice is heard, management is great!

Cons

Still operates as a start-up so you're always on your toes trying to figure out solutions but getting the solutions can take a very long time.

4.0
May 21, 2021
Recommend
CEO approval
Business Outlook

Pros

This company provides many opportunities to text several tests on some products, as well as engaging surveys that highlight the user experience. I really enjoy sharing my honest feedback with the customers.

Cons

One downside I have is that I get disqualified for many tests.

Viewing 346 - 348 of 577 Reviews

Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.