UserTesting reviews

3.2

55% would recommend to a friend

(577 total reviews)
avatar

Eric Johnson

61% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

577 reviews
5.0
Nov 12, 2020

Awesome Company

Recommend
CEO approval
Business Outlook

Pros

Career development is HUGE : Management/HR work with each employee to set them up for success. Culture is awesome : One of the core values, "Be kind" is actually something everyone keeps top of mind, which is very refreshing. Transparent leadership : the leadership team is awesome and very approachable. Benefits are great : Constantly adding really great benefits that keep them very competitive with other tech companies.

Cons

Every now and then work/life balance can be a challenge

5.0
Oct 22, 2020

Awesome Leadership!

Recommend
CEO approval
Business Outlook

Pros

Great leadership, great cultural, great transparency of where the company wants to go. The product is amazing!

Cons

Not many cons to working at Usertesting

5.0
Oct 8, 2020

Great people! Great Product!

Recommend
CEO approval
Business Outlook

Pros

The people are fantastic. Everyone is super helpful, intelligent, and passionate about what they do. The environment is collaborative and I personally have never worked for an organization that continually provides education and support to their employees.

Cons

None as is right now.

Viewing 358 - 360 of 577 Reviews

Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.