May 2, 2025
UserTesting reviews
52% would recommend to a friend
Eric Johnson
57% approve of CEO
49% positive business outlook
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52% would recommend to a friend
Eric Johnson
57% approve of CEO
49% positive business outlook
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Ratings trend for the last 6 months (85 reviews)
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Users say... "Some of the people are great and very talented." "UserTesting has a great culture" "Great benefits such as:" "Good pay to work ratio" "Flexible, Work from Home, Straight Forward"
Users say... "Management is poor and inexperienced" "Horrible senior leadership/ lack of leadership." "Constant layoffs, work feels like you have a gun to your head at all times." "Very fast growing scale up so inevitable there is a lot of change, not always the best communication and teething issues when changes are made." "Upper management is not interested in any critical feedback."