Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      UserTesting

      Engaged Employer

      UserTesting reviews

      3.2

      55% would recommend to a friend

      (577 total reviews)
      avatar

      Eric Johnson

      61% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      577 reviews
      4.0
      Jan 5, 2023

      Great company with focus on employees

      Solutions consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing company to work for. Company has always focused on employees development both mentally and professionally. Benefits are great aswell with flexibility to work from either home or office.

      Cons

      Lack of career growth direction. Processes keep changing as well which creats confusion.

      1.0
      Dec 25, 2022

      Usertesting needs a new captain and crew!

      Salesperson
      Recommend
      CEO approval
      Business Outlook

      Pros

      None I can think of anymore.

      Cons

      UT used to be a good company. Since public offering, the majority of employees who helped achieve that milestone have zero faith in the C-Suite. They represent a group of friends that protect each other - not the greater good of the organization. The product is antiquated. They will need Userzoom to revive them as a whole. The sales teams are arrogant and lack any type of genuine and strong leadership. There is zero diversity on the team as well, and no encouragement from “Leadership” to strategize past stale ideas.

      Viewing 247 - 249 of 577 Reviews
      Related searches: UserTesting jobs | UserTesting salaries | UserTesting benefits | UserTesting interviews
      ReviewsUserTesting reviews

      Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.