UserTesting reviews

3.3

56% would recommend to a friend

(577 total reviews)
avatar

Eric Johnson

62% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.3 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

577 reviews
4.0
Oct 6, 2022
Recommend
CEO approval
Business Outlook

Pros

The team I work with is very easygoing. There is a healthy work-life balance, flexibility, and truly kind people. Truly empathetic and looking to do good in the world.

Cons

Still many things to improve on which are being looked at and in process of getting better

2.0
Oct 6, 2022

UT can be great…

Recommend
CEO approval
Business Outlook

Pros

They are helping companies preserve resources by getting something right the first time

Cons

Leadership is self centered; it is less about customer outcomes and more about individual fiefdoms

Viewing 265 - 267 of 577 Reviews

Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.