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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.2

      55% would recommend to a friend

      (577 total reviews)
      avatar

      Eric Johnson

      61% approve of CEO

      53% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.2

      Culture & values

      3.2

      Diversity & inclusion

      3.2

      Career opportunities

      3.1

      Senior management

      UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      577 reviews
      3.0
      Jul 18, 2023

      Overall Just Okay

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good salary for my role Great people to work with at my level Flexibility

      Cons

      Really homogenous and incredibly limited diverse identities in leadership Burnout has been real post-merger. People are worn very thin, and communication from the top has been limited

      3.0
      Jul 13, 2023

      Accelerated merger killed the cohesion

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers are very supportive ERGs offer a great safe space for those who need it

      Cons

      Too many initiatives cause nothing to be useful No maintenance on past projects Lack of communication from management Teams did not have time to standardize practices

      Viewing 286 - 288 of 577 Reviews
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      ReviewsUserTesting reviews

      Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.