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Utah Transit Authority

Engaged Employer

Utah Transit Authority reviews

3.5

62% would recommend to a friend

(201 total reviews)

Jay Fox

64% approve of CEO

56% positive business outlook

Utah Transit Authority has an employee rating of 3.5 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utah Transit Authority employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

201 reviews
5.0
Jan 1, 2023
Recommend
CEO approval
Business Outlook

Pros

It took me way to long as a professional driver to have a chance to join a union. The union has helped me out in dealing with management and even the threat of involving the union has made management remove unwarranted complaints from my record. The collective bargaining agreement that we have makes it so there is no favoritism in when and how much the raises are given. From day one you are given 5 vacation days and each year you will accrue over 50hours a year of personal time. They offer a bonus system that can make you get additional bonus gift cards three times a year (2022). Everything is done on seniority so once again there is no favoritism and the longer you stay at the company the better choices you have on routes that you can choose. Once you have been hired on at UTA it is pretty easy to change job roles if you are qualified for the open position. Most if not all the positions are internal applications before they are offered out to the general public.

Cons

When you are first hired on and for the first few years, as a bus operator, you are put on what is called the 'extra board' this is the system where your daily schedule is different every day, only your days off are the same. You are also only guaranteed 35 hours a week but also can be forced to do overtime as long as it is on your working days. This job is good enough that it takes a long time to move up in operator seniority as once people are hired on they rarely leave until they are ready to retire. This is less true in the SLC area because that garage has so many employees the amount of people retiring is greater than the other two garages.

2.0
Nov 10, 2022
Recommend
CEO approval
Business Outlook

Pros

The various coworkers are lovely people to work with

Cons

Getting $17/hr to be screamed at by people all day is completely demoralizing. The company is run completely incompetently from the top down which makes creating any positive change a herculean effort. All the employees are so browbeaten from abuse that they just don't care to do their jobs. The job is so understaffed and the training process so long that it's a complete shitshow joke.

2.0
Oct 31, 2022
Recommend
CEO approval
Business Outlook

Pros

People I work with a great Free use of workout equipment at all locations Union is good

Cons

No people of color in leadership positions Personal feelings dictate who gets promoted, even if you are qualified Pay is absolutely atrocious Leadership is out of touch with it's employees Leadership will always cover each other's back, even when they are in the wrong There is no accountability for supervisors, they do not get disciplined for making the same mistakes again and again Scheduling is absolutely ridiculous, you will have no work life balance

Viewing 67 - 69 of 201 Reviews

Glassdoor has 209 Utah Transit Authority reviews submitted anonymously by Utah Transit Authority employees. Read employee reviews and ratings on Glassdoor to decide if Utah Transit Authority is right for you.