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Utah Transit Authority

Engaged Employer

Utah Transit Authority reviews

3.5

62% would recommend to a friend

(201 total reviews)

Jay Fox

64% approve of CEO

56% positive business outlook

Utah Transit Authority has an employee rating of 3.5 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utah Transit Authority employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

201 reviews
4.0
Sep 16, 2025

Solid training

Recommend
CEO approval
Business Outlook

Pros

One of the few employers that offers a pension, union backed, solid training

Cons

One of the training instructors on bus side sucks, but the others are pretty good... as long as you're respectful the coworkers are awesome for the most part.

1.0
Aug 11, 2025
Recommend
CEO approval
Business Outlook

Pros

The focus of the agency (public transportation) is inspiring, and the people in doing the Operations work are wonderful, down-to-earth folks. Some of the best leaders I've worked with, up to and including the COO who started his career as a Bus Operator.

Cons

I would not recommend working in the HR Department. Lots of room for a more progressive approach to people management. For a long time, that department was led by someone with primarily a Labor Relations (e.g., union labor contract negotiations) background, not an HR background. This background lends itself to viewing the employee as the "adversary" in a negotiation, rather than as a "partner" to the success of the organization. This shows up in the types of people policies embraced by the People Office, and its leadership. If you are looking for a more progressive place to work from an HR perspective I wouldn't recommend UTA, unless it gets a new tone of leadership from the top.

3.0
Jul 23, 2025

Constant Shakeups make everyone feel unstable.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Rewarding work with the public, great immediate coworkers, good benefits.

Cons

The job of a driver is tough, and I'm not even one anymore. I provide support to the drivers through my work, and it's nearly impossible to make positive changes for the drivers when I can't get clear direction from managers, because they're afraid of the constant changing of the executives. There is no direction, no clarity. I want to help people and give people flexibility but I can't when I'm getting no information. The COO recently left so hopefully that changes, but I feel like UTA is very top heavy.

Viewing 10 - 12 of 201 Reviews

Glassdoor has 209 Utah Transit Authority reviews submitted anonymously by Utah Transit Authority employees. Read employee reviews and ratings on Glassdoor to decide if Utah Transit Authority is right for you.