Does Utah Transit Authority pay their employees well?

According to anonymously submitted Glassdoor reviews, Utah Transit Authority employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Utah Transit Authority. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Utah Transit Authority?

62% of Utah Transit Authority employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utah Transit Authority 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Utah Transit Authority?

Bus Operator (18) , Bus Driver (4) , Operations Supervisor (4) , Operator (4) , Customer Communications and Social Media Specialist (3) , Human Resources (3) , Intern (3) , Light Rail Operator (3) , Anonymous (2) , Commuter Rail Operator (2) , Commuter Rail Supervisor (2) , Commuter Rail Train Dispatcher (2) , ERP Systems Administrator (2) , Line and Signal Technician (2) , Paratransit Bus Operator (2)

What are the pros of working at Utah Transit Authority according to real employee reviews?

"Good benefit and insurance package" ((in 38 reviews)); "Great people and community." ((in 20 reviews)); "Benefits are good and you do get a pension." ((in 18 reviews)); "Pay is decent." ((in 16 reviews)); "Most coworkers are friendly." ((in 4 reviews))

What are the cons of working at Utah Transit Authority according to real employee reviews?

"A couple good managers." ((in 5 reviews)); "Supervisors as well as managers refuse to take responsibility." ((in 5 reviews)); "There's a distinct line drawn between bargaining and administrative employees where without a yearly survey the executive positions would never know what is happening." ((in 3 reviews)); "Ironicly because it hires so much from within....change of any kind is likely to be slow....the biggest problem with UTA is likely to be it's chief executives...but no company is perfect." ((in 3 reviews)); "Long hours and more than 40 per week." ((in 3 reviews))

What are employees saying about Utah Transit Authority layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utah Transit Authority layoffs and their outlook for job security at Utah Transit Authority in 2026.

What are the top reviewed Utah Transit Authority locations?

Salt Lake City , Ogden , Orem , Provo , Sandy , Murray , South Salt Lake , Riverside , Midvale , South Jordan , Taylorsville , Pleasant Run , Salt Lake Valley

Utah Transit Authority reviews

3.5

62% would recommend to a friend

(201 total reviews)

Jay Fox

64% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (201 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Utah Transit Authority has an employee rating of 3.5 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utah Transit Authority employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

201 reviews

5.0

Jan 26, 2018

I like my job

Train host

Recommend

CEO approval

Business Outlook

Pros

Free public transportation and a lot of opportunities to move up.

Cons

Not a lot of communication overall. The power balance is a little wonky

2.0

Nov 29, 2017

Awful company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free transit pass. Many other operators are fun to work with

Cons

Management treats operators like the are expendable machines that are easy to replace. If anything happens management tries to blame the operator in order to save company image even if it was not all the operators fault. Supervisors as well as managers refuse to take responsibility.

Utah Transit Authority Response

8y

We agree that being a bus operator can be a challenging position at times - and is also critical to our success as an organization. We are consistently working with managers to ensure that they are listening to employee feedback and using it to better serve their team. We would like to hear more about your concern. Please feel to reach out to HR at jobs@rideuta.com or your HR Business Partner to provide us with additional information.

5.0

Oct 4, 2017

Great Organization - People focused

It director

Recommend

CEO approval

Business Outlook

Pros

People focused, CEO's belief is in developing people, Customer service outlook, employee training, Pension, low health insurance costs. Friendly staff and management. Shingo and Lean initiatives. College reimbursement.

Cons

Located downtown and not too close to restaurants, but there are some nice ones close by (Gateway Mall is walking distance).

Utah Transit Authority Response

8y

Thanks for your positive feedback and glad you are on the team.

Viewing 160 - 162 of 201 Reviews

Jobs at Utah Transit Authority

Facility Security Guard (Full Time, M-F Day and Swing Shift, South Salt Lake)

Facility Security Guard (Full Time, M-F Day and Swing Shift, South Salt Lake)

Bus Operator (Full Time, Ogden)

Parts Courier (Evening Shift)