Does Utah Transit Authority pay their employees well?

According to anonymously submitted Glassdoor reviews, Utah Transit Authority employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Utah Transit Authority. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Utah Transit Authority?

62% of Utah Transit Authority employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utah Transit Authority 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Utah Transit Authority?

Bus Operator (18) , Bus Driver (4) , Operations Supervisor (4) , Operator (4) , Customer Communications and Social Media Specialist (3) , Human Resources (3) , Intern (3) , Light Rail Operator (3) , Anonymous (2) , Commuter Rail Operator (2) , Commuter Rail Supervisor (2) , Commuter Rail Train Dispatcher (2) , ERP Systems Administrator (2) , Line and Signal Technician (2) , Paratransit Bus Operator (2)

What are the pros of working at Utah Transit Authority according to real employee reviews?

"Good benefit and insurance package" ((in 40 reviews)); "Great people and community." ((in 20 reviews)); "The pay was great for the job, and it is really rewarding working with people with disabilities." ((in 16 reviews)); "Benefits are good and you do get a pension." ((in 15 reviews)); "Most coworkers are friendly." ((in 5 reviews))

What are the cons of working at Utah Transit Authority according to real employee reviews?

"Supervisors as well as managers refuse to take responsibility." ((in 6 reviews)); "A couple good managers." ((in 5 reviews)); "Lip service, lack of leadership, morale isn’t great, and much of the talent is sub" ((in 5 reviews)); "Long hours and more than 40 per week." ((in 4 reviews)); "High turnover rate, upper management is not great (big egos), People Department is not People oriented, poor communication" ((in 3 reviews))

What are employees saying about Utah Transit Authority layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utah Transit Authority layoffs and their outlook for job security at Utah Transit Authority in 2026.

What are the top reviewed Utah Transit Authority locations?

Salt Lake City , Ogden , Orem , Provo , Sandy , Murray , South Salt Lake , Riverside , Midvale , South Jordan , Taylorsville , Pleasant Run , Salt Lake Valley

Utah Transit Authority reviews

3.5

62% would recommend to a friend

(201 total reviews)

Jay Fox

64% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (201 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Utah Transit Authority has an employee rating of 3.5 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utah Transit Authority employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

201 reviews

1.0

Dec 23, 2015

A terrible place to work

Driver

Recommend

CEO approval

Business Outlook

Pros

The pay was ok a ton of overtime constantly having you working the benefits are ok the people are great to work with but the politics are bull crap

Cons

Horrible Xtreme place to work for does not care about their people whatsoever their Christmas party was a joke they use stuff from the dollar store I mean come on really how it all out of the rich camping like this is that pathetic you think they'd want to take better care of their people I mean they work you so many hours it seems like you're a slave

Utah Transit Authority Response

8y

Thank you for your feedback. UTA learns a lot from reviews and we look to uncover issues with which we were previously unaware. It helps us better able to respond with steps we are taking to address problems. UTA wants to be an organization that listens and cares.

3.0

Oct 19, 2015

Like to have a stable job and get paid ok?

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

Stable company and provides benefits that are on par with other companies in the industry. They offer a pension that matches 10% of you salary. Good long term if you can handle the management games.

Cons

Pay is lower and is unlikely going to change. They use market research based on other transit companies to base pay. They pay under market because they can not find a reason to pay us market value.

Utah Transit Authority Response

8y

You are correct, UTA is a very stable company and offers a great pension, which is rare among employers today. Pay at UTA is based on market surveys we conduct not only locally, but nationwide. We compare our pay not only to other transit organizations, but to other employers as well. We annually survey the market to ensure we are competitive.

5.0

Oct 9, 2015

working at UTA

Bus operator

Recommend

CEO approval

Business Outlook

Pros

Great place to work for, great pay and benefits, we are union, Management is great and there is team work. Been with company for 9 years have taken advantage of the school tuition reibursment program. If you love driving and meeting new people this is the place to work

Cons

hours, and how planning sets up schedules each change day

Viewing 181 - 183 of 201 Reviews

Jobs at Utah Transit Authority

Facility Security Guard (Full Time, M-F Day and Swing Shift, South Salt Lake)

Parts Courier (Evening Shift)

Service Employee (Meadowbrook/South Salt Lake)

Service Employee (Meadowbrook/South Salt Lake)