Does Utah Transit Authority pay their employees well?

According to anonymously submitted Glassdoor reviews, Utah Transit Authority employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Utah Transit Authority. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Utah Transit Authority?

62% of Utah Transit Authority employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utah Transit Authority 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Utah Transit Authority?

Bus Operator (18) , Bus Driver (4) , Operations Supervisor (4) , Operator (4) , Customer Communications and Social Media Specialist (3) , Human Resources (3) , Intern (3) , Light Rail Operator (3) , Anonymous (2) , Commuter Rail Operator (2) , Commuter Rail Supervisor (2) , Commuter Rail Train Dispatcher (2) , ERP Systems Administrator (2) , Line and Signal Technician (2) , Paratransit Bus Operator (2)

What are the pros of working at Utah Transit Authority according to real employee reviews?

"Good benefit and insurance package" ((in 40 reviews)); "Great people and community." ((in 20 reviews)); "The pay was great for the job, and it is really rewarding working with people with disabilities." ((in 16 reviews)); "Benefits are good and you do get a pension." ((in 15 reviews)); "Most coworkers are friendly." ((in 5 reviews))

What are the cons of working at Utah Transit Authority according to real employee reviews?

"Supervisors as well as managers refuse to take responsibility." ((in 6 reviews)); "A couple good managers." ((in 5 reviews)); "Lip service, lack of leadership, morale isn’t great, and much of the talent is sub" ((in 5 reviews)); "Long hours and more than 40 per week." ((in 4 reviews)); "High turnover rate, upper management is not great (big egos), People Department is not People oriented, poor communication" ((in 3 reviews))

What are employees saying about Utah Transit Authority layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utah Transit Authority layoffs and their outlook for job security at Utah Transit Authority in 2026.

What are the top reviewed Utah Transit Authority locations?

Salt Lake City , Ogden , Orem , Provo , Sandy , Murray , South Salt Lake , Riverside , Midvale , South Jordan , Taylorsville , Pleasant Run , Salt Lake Valley

Utah Transit Authority reviews

3.5

62% would recommend to a friend

(201 total reviews)

Jay Fox

64% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (201 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Utah Transit Authority has an employee rating of 3.5 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utah Transit Authority employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

201 reviews

4.0

Sep 24, 2015

Great Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

UTA is a great organization to work for. Yiu really make a difference in thw lives of people who need to use transit. You meet interesting people. Pay and benefits are good. Top manage are very forward thinking.

Cons

Some issues with specific bosses.

Utah Transit Authority Response

8y

Thanks for your service to UTA and favorable review. We do work hard to continuously improve all we do for our co-workers, our customers and our community.

1.0

Aug 26, 2015

IT

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Staff, etc etc etc etc

Cons

Senior Management, culture, IT management

Utah Transit Authority Response

8y

Thanks for your service to UTA. You are correct taxpayers fund UTA and all of us are constantly aware that being fiscally responsible is a key UTA value.

2.0

Jun 10, 2015

UTA is not what it is cracked up to be!!

Former bus operator

Recommend

CEO approval

Business Outlook

Pros

Steady work and paychecks on time... That is about all I can say that is good because the company is going down hill in a nut bag.

Cons

Triple and sometimes even 4 split shifts in a single day. Upper management might all have Masters Degrees but honestly, they have no clue in this world about a bus or how the system really works. Management could care less about it's employee's, they only care about the NUMBERS, That's it!!! Moral between the drivers is so low, and so competitive that one driver will cut another driver's throat for a little brownie point...Like that is ever going to do them any good anyway. Management knows nothing about leadership... but they certainly know how to make your life miserable and unappreciated.

Utah Transit Authority Response

8y

We understand your concern regarding the operator scheduled. Do to the demands of the position, operator to may be requested to work split shifts. We have made changes in the past to improve shift scheduling for employees, we’ll continue to look for ways to improve. We take your feedback seriously and would love to hear your thoughts on how we can better schedule our operators. Please feel free to provide further feedback though customer contact. https://www.rideuta.com/Rider-Info/Customer-Service/Contact-Customer-Service

Viewing 184 - 186 of 201 Reviews

Jobs at Utah Transit Authority

Parts Courier (Evening Shift)

Financial Analyst (Operations)

Customer Relations Specialist

Public Safety Office Specialist (UTA Police Department)

Facilities Service Employee