VEG ER for Pets reviews

3.7

68% would recommend to a friend

(420 total reviews)
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David Bessler

82% approve of CEO

70% positive business outlook

VEG ER for Pets has an employee rating of 3.7 out of 5 stars, based on 420 company reviews on Glassdoor which indicates that most employees have a good working experience there. The VEG ER for Pets employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

420 reviews
5.0
Jul 25, 2025

Veterinarian

Recommend
CEO approval
Business Outlook

Pros

Great CE opportunity; culture can vary from hospital to hospital but in general management is very supportive of doctors; 22% production on all gross revenue; able to give stuff away for free without being reprimanded

Cons

constant rotating day/night schedule; no bonuses for holidays/night shifts; minimal student loan repayment

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VEG ER for Pets Response
6mo
Thank you for sharing this feedback—we truly appreciate it. Your perspective is valuable as we work to strengthen the doctor experience across all of our hospitals, and we’re grateful for the impact you made while you were here.
3.0
Jul 22, 2025
Recommend
CEO approval
Business Outlook

Pros

The company started out strong — great culture, solid training, generous benefits, competitive pay, and truly good people. As a young doctor (myself included), I appreciated the robust training and support system. VEG puts a lot of energy into helping new grads feel confident. The open concept model isn’t for everyone, but it does have specific advantages in certain cases and with certain clients. When it works, it really works.

Cons

With rapid expansion, support has been stretched thinner by the day — leading to staffing issues, inconsistent management, and declining morale, much like other ERs. There are many horror stories (including from my own experience) about inexperienced, corporate-minded leadership lacking clinical awareness. The “cult” vibes are hard to ignore. Expectations placed on doctors can be unrealistic, especially in the open concept environment. You’re constantly interrupted — answering medical calls, being tapped on the shoulder, and doing “Spike 3” (aka "you will see the doctor right away"). You often end up juggling roles: receptionist, triage nurse, assistant, and even janitor — all while being the doctor. There is also increasing pressure to hospitalize and manage critical cases that really should be referred, and you are expected to cut, too. So go ahead and add criticalist and surgeon to the list of hats you’ll wear. Overall, the experience you have at VEG will heavily depend on local leadership. Some hospitals run like well-oiled machines, led by teams with intense loyalty where VEG’s core values truly shine. But with such aggressive expansion, you’re increasingly likely to land in a hospital with absent, inexperienced, or profit-driven management focused more on increasing case load and margins — often at the expense of staff well-being and patient safety. You will burn out in 3-5 years.

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VEG ER for Pets Response
6mo
Thank you for taking the time to share such a thoughtful and candid reflection on your experience. We’re happy to hear you felt supported through our training and benefits and, which is especially important for new doctors building confidence in ER medicine. We also hear your concern about staffing and burnout as we expand and open new hospitals. Ensuring our hospitals are well-supported is a priority, and we’re continuously working to address this. Thank you again for your honesty and for the time you spent at VEG.
3.0
Jul 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Working 3x12 hour shifts: having 4 days a week off has been nice, but at least one of those days is used as a recovery day if you work overnights The unlimited CE! Credentialed techs get an unlimited CE budget and $1,500/yr for travel expenses. The healthcare insurance is standard The open floor plan is nice that owners can see everything that is going on I enjoy working overnights, so I am allowed to not rotate between days and nights, which is helpful for my sleep patterns. Napping is allowed when everything is all caught up… but this is also a con They try hard to have a positive culture Diversity and inclusion is big to them. Like A+++ on that one! ‘Come as you are’ attitude. They don’t care about weird hair colors, tattoos or piercings. This is becoming pretty standard in the field, but still very nice! They really encourage employee participation in all kinds of fun activities, but also don’t force it upon the more I can bring my dog to work if I need to. I try not to every night, but many of my coworkers do bring their dogs in for every shift. They really like teaching. If you’re green in the veterinary field, this is a great place to come learn. The leveling up process is transparent, although at times frustrating (my nursing trainer HAS to see me do some skills and won’t let other employees vouch that they saw me do it. Makes it hard to level up when she is on day shift and I’m always on nights, but I don’t think this is the case for most hospitals) The pay is great!

Cons

Owners can spend the night and we have to set up exam rooms like hotel rooms. I did not go to school to become glorified housekeeping. Owners are over-catered to. Often times at the expense of the vet techs or assistants. The amount of times I have had to stop MEDICAL TREATMENTS to get an owner a drink or a snack is unreal. Your legs aren’t broken. Get it yourself. I am WORKING and BUSY. The vacation policy is non-existent. You get 2 weeks of PTO which includes your sick days and vacation days. So you can either choose to have a vacation or get sick. And GOOD LUCK if you have a chronic illness. We are encouraged to have owners actively participate in their pets care by holding during treatments among other things and I have almost been bit several times by owners wanting to restrain their own pets. The owners laugh it off EVERY time. IT IS NOT FUNNY! The napping on shift gets abused. I have had to have several conversations with management about how I will be on inpatients but the outpatient nurses are napping while I’m slammed with treatments. Plus then doctors will ask me to do outpatient treatments as well because the other staff members are napping and they don’t want to wake them up. The culture seems very cult-ish at times, and the positivity culture varies hospital-to-hospital. It is very dependent on management. Management sets whole hospital ‘family’ meetings for times that I’m sleeping or off of work. I have yet to have a meeting scheduled during my working hours. I was told that attendance to these were not required as long as you watched the recording. However, I’ve been spoken to by my management who have told me that I need to make it to some. Well then schedule them during night shift. I don’t know what to tell you. My time off and away from work is my time off and away from work. Period. The constant chatter on the work chat is bad enough.

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VEG ER for Pets Response
6mo
Thank you for taking the time to share such a detailed and thoughtful review—we truly appreciate your honesty. We’re so happy you've felt supported through learning opportunities, compensation, and our commitment to inclusion and growth. We also hear your very real concerns around workload balance, PTO, communication expectations outside of work hours, and how aspects of our open environment can place additional strain on clinical teams—this is not feedback we take lightly. Emergency medicine is demanding, but it should never come at the expense of your safety, wellbeing, or ability to spend time with family. If you’re open to it, we encourage you to share more with your manager or People Partner, or submit feedback anonymously through All Voices, so we can better understand and work toward meaningful improvement.
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Glassdoor has 436 VEG ER for Pets reviews submitted anonymously by VEG ER for Pets employees. Read employee reviews and ratings on Glassdoor to decide if VEG ER for Pets is right for you.