Valet Living reviews

Thank you for taking time to provide a review. We value our associates and their feedback and I’m sorry to hear that you didn’t feel the District Manager position was a good fit for you. Our DMs work very hard to ensure we are setting the standard for our clients and residents. This position does offer a fair amount of flexibility, working a split shift in the a.m. (typically from home) and in the p.m. (in the field/market). Managing a part time workforce can be a challenge and there will be times when an associate calls out. Our District Managers are trained and provided support to establish a workforce team to cover for their properties and these scenarios. In some instances, the District Manager may need to cover a property however this is the exception, not the norm expectation. We consistently evaluate the pay rate for our part time Service Valet position and have adjusted in markets where necessary to ensure we are paying competitively for the work performed and continue to pay a higher rate to those associates using their own truck to complete work. We take all resident or client complaints seriously and investigate each claim to ensure we are providing the level of service expected. In many instances, we simply need to educate the residents or client to ensure understanding of our service standards. If you would like to share any other feedback, please email me at antonio.fiorentino@valetliving.com

Thank you for providing a review. I'm happy to hear that you find the flexibility and growth potential to be positives. We are focused on doing everything possible to decrease our part time associate attrition. While our turnover in these roles is comparable to similar and all other industries that hire part time, we believe the additional work being done to increase pay, add benefits such as tuition reimbursement and our rewards and recognition program will help. We have a comprehensive recruiting strategy and tool/resources available for our District Managers. If you would like to discuss these further, please reach out to me directly at antonio.fiorentino@valetliving.com.