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Valley Strong Credit Union

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Valley Strong Credit Union reviews

4.3

81% would recommend to a friend

(87 total reviews)
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Nicholas Ambrosini

85% approve of CEO

81% positive business outlook

Valley Strong Credit Union has an employee rating of 4.3 out of 5 stars, based on 87 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Valley Strong Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

87 reviews
1.0
Jun 12, 2022
Recommend
CEO approval
Business Outlook

Pros

There is room for advancement.

Cons

I WOULD STRONGLY ADVISE YOU NOT TO WORK HERE. I would also be weary of all the positive reviews here because the company sends out emails telling employees to write Glassdoor reviews. This organization's core values only seem to apply to those in management or administrative positions. The frontline employees that are integral to the success of this business get little to no support, it's all talk. Stressful environment. Supervisors micromanage. Your company culture experience will vary based on which branch/department you are in. Pray to God you don't get sick while working here because they will turn the tables on you. There is no care or compassion from supervisors or HR department. They'll give you the run around and treat you as if they have no morals or respect for the lives of others. I've heard multiple stories from co-workers and mutuals about the way they handle illness. It's truly disgusting and disheartening they way they treat team members. They will make you feel disposable. Lesson learned, an organization that is always hiring is not an organization you want to work for.

3.0
Feb 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady growth plan, young CEO, changing archaic business ideas and workplace environment.

Cons

Quick change from locally grown, people-focused company to company by the numbers, where customer stories no longer matter. Culture shock when senior positions are now being filled by banking senior execs that have left their corner of the finance world. Little upward movement for normal employees. Minimal frontline staffing.

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Valley Strong Credit Union Response
2y
Thank you for your honest feedback and for recognizing the positive changes in the recent years. We hear your concerns about upward mobility and the balance between hiring and investing in our current team. Your insights are invaluable as we continue to evolve and improve. Thank you for being a part of the team!
2.0
Jul 4, 2023

Lots of talk, no delivery

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall a good place to work, very relaxed dress code, industry standard benefits package. More and more of a "nothing special" type place to be. See below. Can't really argue with the logistical/scheduling aspect of work/life balance at a financial institution - literal banker's hours with a dozen or so paid holidays. Great place to bank as a customer, decreasingly desirable as an employee.

Cons

Lots of "local" and "true to our roots" posturing, which admittedly looks great on the outside. Internally, a different narrative is forming and is doing so more rapidly in the past few months. Company culture is eroding, which has been noticed by both front-facing and backend employees in various departments. Valley Strong is a corporate bank in local credit union's clothing. Lots of big corporate influence has been brought in within the past year (to aid in and continue pretty aggressive expansion) and it not only shows but is making this company a different place. Unfortunately, in many instances this is for the worse. CEO, aside from being an outright jerk, is a child who stole dad's Ferrari and doesn't know how to handle it. He's surrounded himself with big corporate acumen and influence on the senior leadership level - "too many cooks." The financial district influence is completely at odds with what the great majority of the company's workforce is used to and has come to love and respect about where they work. At the moment, the number of people on their way out the door or at least expressing unhappiness is small enough to be written off as standard attrition by those higher up in the company. If they continue down this path actual thought may need to go into correcting course. Go figure. Until then, anything to avoid a mirror, it seems. Still not a horrible place to be, but it's doing everything it can to get there. Criticism such as this is coolly dismissed by upper leadership as they eye the next shiny "initiative" to spend money on. Anything to avoid putting it on our paychecks.

Viewing 4 - 6 of 87 Reviews

Glassdoor has 88 Valley Strong Credit Union reviews submitted anonymously by Valley Strong Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Valley Strong Credit Union is right for you.