Vanguard reviews

The decisions made by management are born out of a need to put feathers on caps rather than serve the needs of the clients. Internally, their organization restructuring has a terrible impact on morale. The changes I've personally witnessed show clearly Vanguard's disregard for experience and specialized knowledge. They do not respect their long-term loyal employees. For example, currently they are restructuring Flagship. They have hired mainly outside reps, and they have denied positions to current reps who are now forced to continue servicing their existing clients with smiles on their faces while given virtually no time to perform their new task of going out and finding a job within the company. Now the clients who are being serviced by these new outside people are suffering while these rookies are trying to figure out the Vanguard systems and process. Vanguard promised these clients that as Flagship members, they would get more experienced reps, but that is a promise they are ignoring.

The politics in the IT department is stifling, if you are not a member of one of the political clicks you don't have any real chance of advancement. Most of the senior management team in IT does not have a technology background. nor do they have any skill as managers. Career development is pushed off to the the employees. The culture is ultra weird, it's almost like prison, "To get along you go along". The Senior management team believes they are smarter then everyone as an example, they take six sigma, change it and then rename it Vanguard Unmatchable Excellence. Because we're so smart we run the most bizarre configurations on our machines which leaves all of our vendors shaking their heads in confusion.