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      Vanguard

      Engaged Employer

      Vanguard reviews

      3.7

      69% would recommend to a friend

      (6,301 total reviews)

      Salim Ramji

      76% approve of CEO

      66% positive business outlook

      Ratings by category

      4.0

      Work/Life balance

      3.9

      Diversity & inclusion

      3.8

      Culture & values

      3.6

      Compensation and benefits

      3.5

      Career opportunities

      3.1

      Senior management

      Vanguard has an employee rating of 3.7 out of 5 stars, based on 6,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vanguard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      3.0
      Sep 19, 2011

      A good place to start your career

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of advancement opportunity. Great company to start off your career as you come out of college. Recommend to others.

      Cons

      Even though the job is a good job, the day to day job becomes a bit boring. Feels like a call center. The salary could be a little higher

      4.0
      Sep 15, 2011

      Great people, great benefits, so so pay.

      Financial administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      From management down, the Vanguard culture is everywhere. Everyone is friendly and client focused. Management is willing to listen to ideas and is able to take constructive criticism. Improvements can be driven by the employees.

      Cons

      The biggest downside to working at Vanguard is the pay. Since we are a low cost provider of services, there are no commissions. Based on the amount of work we do, we are probably paid 20-30% less than we should be. However, Vanguard is only really suitable as the secondary income in a two income family for its location along the Main Line.

      3.0
      Sep 11, 2011

      Felt like the team leaders treated associates like children. Many were children themselves.

      Client relations associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training good for the most part, great food service at many buildings (when you could get there), proprietary computer systems reasonably easy to learn, OK to be on internet between calls, job performance (call quality) system attempts to be objective.

      Cons

      Team leaders immature, inexperienced outside of VG, and seemed to "drink the Kool-Aid", advancement opportunities few and far between, very regimented day on phones, many people seemed full of themselves no matter their place in the organization, made a big deal regarding their diversity, which to me means that they really don't have much.

      Viewing 6085 - 6087 of 6,301 Reviews
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      ReviewsVanguard reviews

      Glassdoor has 6,992 Vanguard reviews submitted anonymously by Vanguard employees. Read employee reviews and ratings on Glassdoor to decide if Vanguard is right for you.