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Vanguard

Engaged Employer

Vanguard Flagship Representative (Communication Associate) reviews

2.5

21% would recommend to a friend

(22 total reviews)

Salim Ramji

Not enough data to show CEO approval

21% positive business outlook

Ratings by category

4.9

Diversity & inclusion

4.7

Compensation and benefits

4.2

Work/Life balance

3.1

Culture & values

2.5

Career opportunities

2.3

Senior management

Flagship Representative (Communication Associate) employees have rated Vanguard with 2.5 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Flagship Representative (Communication Associate) professionals have an average working experience there. Vanguard is rated 33% below average by Flagship Representative (Communication Associate) professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

22 reviews
1.0
Aug 14, 2018

Flagship representative

Flagship representative
Recommend
CEO approval
Business Outlook

Pros

Free parking, air conditioned offices, on site cafeteria, nice co-workers

Cons

Low pay, micro managed by low level managers who were scared to answer any questions, so the answer to everything is "I'll circle back to my peers on that". Absolutely the cheapest company I have ever seen. The "bonus " for extra work, or a client compliment is... a MOVIE TICKET! We have no way of knowing, because there's no transparency, but we believe the executives reward themselves with more than a movie ticket.

5.0
Apr 19, 2018

Flagship Rep

Flagship representative
Recommend
CEO approval
Business Outlook

Pros

Company salary is well above what many companies are willing to pay for similar roles. They also offer unmatched benefits. 10% of your salary is contributed to a 401k without impacting your current pay, however there is a vesting schedule for the funds. Vanguard also offers extensive training. Another benefit is Vanguards willingness to let you follow your career goals. If you want to take the CFA, they will enable that for you. Lastly, they are one of the few companies that won’t post phony reviews on glassdor, so keep that in mind.

Cons

Stop hiring VADP managers.

4.0
Feb 13, 2018

Great starter role

Flagship client service specialist
Recommend
CEO approval
Business Outlook

Pros

This role allows you to gain first-hand experience in managing client relationships, providing investment guidance to help clients find financial success, and building investment acumen. Another plus is that you get to work for and represent a first-class company. Clients appreciate the Vanguard brand, and you know you don't have to sell the investment philosophy.

Cons

Clearly, in customer relations at such a large company, you are tied to the phones. You have to know this going into the role. The real downside is that there is no breakup in your day-to-day; no side projects, no real opportunity to work on other initiatives.

Viewing 7 - 9 of 22 Reviews
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Vanguard reviewsVanguard Flagship Representative (Communication Associate) reviews

Glassdoor has 7,008 Vanguard reviews submitted anonymously by Vanguard employees. Read employee reviews and ratings on Glassdoor to decide if Vanguard is right for you.