Changing for the worse.
Pros
Good place to get licenses and experience, I would suggest to get in and get out as soon as possible. It's a fantastic company...for the clients. And maybe for the employees who have gone through the Vanguard Accelerated Development Program. A program that hires soon-to-be college grads and puts them on the fast track.
Cons
Recent changes have shown just how little Vanguard cares about their employees. Flexibility that was once a highlight of working for this company and was an attractive part of the Assigned Representative role for HNW clients is now gone. Not only is it impossible to get time off (even though you have the PTO hours to use) now bonuses are being taken away and everyone is being knocked down to a lowly hourly employee. Vanguard is extremely concerned with client NFS survey scores, yet they refuse to compensate the client facing, relationship managing crew they way they should be treated/compensated. For a company who has always paid less than competitors, now they really have nothing left to keep people here. It is moving in the direction of the Walmart of finance even more than before. Cheap labor, cheap client experience.
