Vanguard reviews

Unfortunately the company has taken a turn for the worst. Over the past 3 years, many things have changed about the company itself as well as the culture. No matter what department you work in, there is always extreme micro managing. There is no growth or getting promoted here, it’s nearly impossible. I’ve heard colleagues compare it to the movie “The Hunger Games.” Essentially you are up against many other internal applicants (sometimes hundreds) and there is only one opening available; the person who is going to be selected for the job is already predetermined before they even conduct the interviews. Keep in mind there are over 16,000 employees just at the Malvern location, and with that being said, it is close to impossible to get a promotion.

Here are just a few. There are multiple other topics I could touch on in this section, but just continue to scroll up or down and you will come across them. HR lying – On the job positing I applied to, the role was described with buzz words like, Investment Management, Portfolio Management, Project Management etc. and that could not have been further from the truth. There was nothing mentioned about this being a straight up call center. I also believe that HR writes some of these really short, vague, positive review on this website. Job itself (brokerage investment professional) - One great description is a modern day sweat shop. It is the exact same thing everyday, taking 40-50 phone calls from old people who don’t know how to work a computer or read a form. The conversations you have are monotonous, less than 5% of your calls are truly finance or investment related. They are usually around problems that are due to the outdated technology, incorrect paperwork, or screw ups by your co-workers. In addition to that, you are tied to a strict schedule and every minute of it is monitored. Micro-management - You are only allowed off the phone for 30 minutes for break and 60 minutes for lunch. And that 30 minutes cannot be used in more than 5 minute increments or you will be talked to by your manager. If you go over those 30 or 60 minutes, you will also be talked to by your manager. And if you take too much time between the end of one phone call and the beginning of another (>60 seconds), you will also be talked to by your manager.