Pros
The account management team has an incredible collaborative culture. AMs genuinely care, support each other, and stay positive even through constant change.
Cons
- PIPs are common and feel embedded in the culture rather than reserved for true underperformance. This creates a constant sense of pressure and job insecurity. - There is very little psychological safety. Asking for help, raising concerns, or challenging decisions can quickly label you as a problem instead of someone trying to improve outcomes. - Leadership sets high expectations but is largely unavailable when it comes to hands-on support, coaching, or removing blockers. You’re expected to figure things out without meaningful guidance. - Speed is prioritized over thoughtful execution. Decisions are made quickly, often without considering second-order effects, which leads to frequent changes, reversals, and inefficiencies. - A lack of consistent processes and structure makes it difficult to build anything repeatable or sustainable. Success often feels situational rather than scalable. - Targets continue to increase, but the underlying systems, territory design, and support do not evolve at the same pace, making goals feel disconnected from reality. - Turnover and shifting responsibilities create instability, making it hard to build long-term momentum or confidence in your role. - When outcomes fall short, the focus tends to be on individual performance rather than examining broader organizational factors that may be contributing.
