Veeam Software reviews

Where to begin? - Since starting at Veeam, the internal IT Support team has been cut to a THIRD of it's original size. From an original team of 10+ people, only 3 of the core team remain. Three USA members are left to support over 2,000+ USA employees and try to solve the flood of tickets that arrive in the ServiceDesk queue. - These last layoffs which I was a part of, 1 desktop support engineer, 1 support manager and myself were laid off. - My role was replaced by TWO other service desk analysts in Costa Rica that are getting paid pennies. Both of them combined make less than the salary I had. - Veeam is trying to cut costs anywhere they can, all while making record profits - Technology leadership doesn't listen to input from lower level management on pain points or suggestions on how to improve work-flow or help out the internal IT team - US-based IT employees never received any promotions. All employee promotions from the global IT team happened in Prague / Bucharest offices. - Absolutely no room for career advancement. Managers don't support growth. They silo you into a specific role and work you like a horse.

Inconsistent pay structure across the department, there were team leads making (in some cases significantly) less money than their direct reports and there were differences in pay as much as $20k to $30k between engineers doing the same work on the same team. That number is not an exaggeration. Management did not believe in properly staffing teams to meet the increasingly heavy workloads being placed upon them, whilst at the same time tying meagre pay raises that were markedly below cost of living increases to performance goals that were deliberately set to be next to impossible to achieve. Even the so-called bare minimum requirements required a level of work that other places would have labelled as satisfactory. This led to chronic burnout and stress that caused multiple people to either quit or go out on medical leave for extended periods of time. Team leads cared, but almost everyone above them either did not or did but were powerless to do anything about it. Senior management started offshoring support around late 2022/early 2023 by only hiring engineers in Costa Rica and India for both new growth positions and to replace engineers in existing support locations as they left due to worsening conditions. People who had been with the company since the early days of its time in the US left because the company had lost sight of what made it special and how it had gotten there while it pursued AI pipedreams and raising the company's net worth at the expense of discarding employees like a used baby wet wipe.