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      Venterra Realty

      Engaged Employer

      Venterra Realty reviews

      3.3

      44% would recommend to a friend

      (605 total reviews)
      avatar

      John Foresi

      67% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      Venterra Realty has an employee rating of 3.3 out of 5 stars, based on 605 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Venterra Realty employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

      Reviews by job title

      605 reviews
      5.0
      Sep 19, 2014

      Venterra is the Best Career decision I have ever made, 7 years and looking forward to many more to come...

      Regional maintenance manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was hired as a Maintenance Manager in 2007 and Venterra recognized my hard work and dedication and promoted me to Regional Maintenance Manager in 2010. Venterra is A company that recognizes your efforts and builds on them. A company that is built on a foundation of Core Values that are non-negotiable. Venterra works very hard to drive employee satisfaction and creating a Culture/Environment were people enjoy coming to work.

      Cons

      It is hard to come up with "Cons" in speaking about Venterra. Venterra is a company that has very high standards and that may be difficult for some to adapt to.

      avatar
      Venterra Realty Response
      11y
      Thanks for taking the time to share your thoughts! We're so glad to hear that you're years with us have been so positive. We're looking forward to many more to come, too! Thanks also for providing your input regarding changes to health insurance. While we don't anticipate any major changes in the near future, we definitely will do our best to make sure that communications are open and timely to help accommodate everyone as best as possible. Thank you again!
      5.0
      Aug 20, 2014

      Customer service inside and out

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is truly a rare instance when a company practices what they preach. Venterra is one of those companies. The Multi-Family Real Estate world is full of providers that market customer service as a cornerstone to apartment living, but there are only a few that actually place a strong focus on the effort in terms of programs and awards/support. The key is to support the effort from the top to the bottom. Venterra's leaders place a strong focus on providing exceptional customer service to the team members who, in turn, provide the same experience for our residents. Internal programs are highlighted with awards/prizes and include the Better Way - which offers the opportunity to identify areas for improvement and Better Living - which provides a forum for team members to create personal goals and cheer each other on to achieving personal milestones. These programs and the backing of senior leadership create a fun and very positive working environment.

      Cons

      Expectations are very high and demands placed on team members are equally challenging. While the company places a high value on work/life balance, those that do not place high emphasis on time management and personal organization will struggle to take advantage of the work/life opportunities. Be prepared to get to work!

      avatar
      Venterra Realty Response
      11y
      Thank you for the review! It's great to hear that you're happy with our leadership, initiatives, and our areas of focus. We're especially glad to hear that you've enjoyed our Better Living program. It's been a lot of fun seeing all of the goals that have been set and seeing a lot of them achieved! We also appreciate your thoughts on our employee expectations. This is definitely an area where our standards can defer from some other companies in the industry. We believe that these high expectations turn into great results for us as a company, which in turn allows us to continually promote from within. Those time management and organizational skills you mention definitely are critical for all of our team members. Thank you once again for taking the time to spread the word on your experiences with us. We're looking forward to continuing to hear your voice for years to come, so don't hesitate to speak up!
      3.0
      Aug 20, 2014

      Great customer service...mediocre employee pay compared to work expectations.

      Leasing agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      When you get leases, the commission is great! When it's slow...pay is mediocre to say the least.

      Cons

      Because you can't punch in or out, there is no reliable way to track your time worked. They have you fill out time sheets, but they expect you to open your office at least 15 minutes early and stay at least 15 late on most days without getting paid for that time. You are only allowed to write in 8 hours instead of 8.5. 30 minutes daily adds up to quite a bit over time. They will sometimes have you go to other properties to "help out" and promise you that they will give you the overtime... but Venterra won't pay the overtime...they will simply put it as straight time on your check. Tell me...how does working up to 110 hours in 2 weeks not justify overtime pay? As an employee, if you want to live on-site, you only get a 20% discount. But, if you work for the property 30 min-1 hour a week as a "Cares Team" employee and wrap some plungers you get 50-75% off your rent. Doesn't make much sense...

      avatar
      Venterra Realty Response
      11y
      Thanks so much for your review. We're sorry to hear that you wouldn't recommend us at this point, and want to make sure that we are doing what we can to turn that around. There can definitely be ups and downs in leasing commissions due to a number of different factors. Unfortunately, some of these can be difficult for us to control, but providing fair hourly pay certainly can be. While some communities do utilize a time clock in order to track hours, this isn't the standard at all of our communities at this point. Regardless of if such a device is in place or not, you should absolutely be being paid for all of your hours worked. Although overtime pay is atypical for our inside staff roles, your hours throughout the week should be balanced to compensate for any additional time you have worked to ensure that you are always being paid appropriately and fairly. If this is not the case please be sure to bring this to the attention of your onsite or regional manager as soon as possible so that we can resolve the issue immediately. Just like you should be compensated fairly for your work done so should our Cares Team! Please be sure to speak up to your Property Manager if you feel like you have a Cares Team in place that isn't doing their part to make your community the best it can be. Thank you again for taking the time to speak up and share your thoughts!
      Viewing 580 - 582 of 605 Reviews
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      ReviewsVenterra Realty reviews

      Glassdoor has 627 Venterra Realty reviews submitted anonymously by Venterra Realty employees. Read employee reviews and ratings on Glassdoor to decide if Venterra Realty is right for you.